Panda Express - Buckeye

This was by far the worse experience I?ve had getting Chinese food. I ordered a bowl with broccoli beef and it came with undercooked broccoli that was still rea... read more This was by far the worse experience I?ve had getting Chinese food. I ordered a bowl with broccoli beef and it came with undercooked broccoli that was still really crunchy. There was about 4 small pieces of beef that had no flavor. The rice wassuper dry and bland. I definitely will never return to this location.

The noodles were all chopped up, and none of the dishes had the classic Panda Express flavor. I won't be returning. read more The noodles were all chopped up, and none of the dishes had the classic Panda Express flavor. I won't be returning.

I visited the restaurant on October 31st around 7:20 PM and went through the drive-thru. They informed me that they could only accept cash at the drive-thru, wh... read more I visited the restaurant on October 31st around 7:20 PM and went through the drive-thru. They informed me that they could only accept cash at the drive-thru, which didn't make much sense since customers inside could pay with cards. I decided to go inside, where I ordered a plate and a larger plate, and everything went smoothly. However, when I got home, I realized that the teriyaki chicken was missing from my order. I took a picture of the receipt and called the restaurant to let them know. They offered me the option to return in two days, but I didn't want to eat Panda Express on consecutive days, so I suggested coming back that same night. Because I would need to make a 10-15 minute drive to pick up the missing item, I asked if they could replace both of my plates to avoid having my food get cold, especially since my wife's meal was incomplete. The manager on duty refused to give me her name and then abruptly hung up on me. I had to call back more than ten times to finally get a name, which turned out to be Jennifer. She was quite rude and seemed inconsiderate of the inconvenience caused by the employees' mistake. A situation that could have been easily resolved was made much worse due to the poor customer service from the manager.

The broccoli and beef dish was mostly broccoli—90% to be exact—so there weren't enough vegetables in the chow mein. Additionally, the rice had some very hard bi... read more The broccoli and beef dish was mostly broccoli—90% to be exact—so there weren't enough vegetables in the chow mein. Additionally, the rice had some very hard bits that hurt my wife's teeth. I requested sweet and sour sauce but never got it. Also, isn’t it customary to receive fortune cookies with the family feast? I won’t be returning here; this experience was disappointing.

Family Deal: 35$ Chow Mein, Orange Chicken, Teriyaki Chicken, Sweet Fire Chicken and Fried Rice. Haven?t had Panda in quite a while, decided to try it and was p... read more Family Deal: 35$ Chow Mein, Orange Chicken, Teriyaki Chicken, Sweet Fire Chicken and Fried Rice. Haven?t had Panda in quite a while, decided to try it and was pleasantly surprised. Plenty of food and was tasty. Presentation was fun