Efes - Bournemouth

I have been ordering from this restaurant for a while, but recently the quality has declined. I placed an order for takeaway and specifically stated in my order... read more I have been ordering from this restaurant for a while, but recently the quality has declined. I placed an order for takeaway and specifically stated in my order that I did not want coleslaw in my wrap. When I received my order, I found coleslaw in the wrap. I called the restaurant and explained the situation, mentioning that I have a cabbage allergy (which is found in coleslaw) and offered to exchange the wrap for one without coleslaw. The person I spoke to said I would have to pay for a new wrap and delivery because the receipt showed that I had ordered coleslaw. I insisted that my receipt did not show this and asked him to send it to me via WhatsApp. Despite agreeing to do so, he ignored my request and continued to insist that I was at fault. He spoke to me in a condescending manner throughout the conversation. I initially did not plan to leave a negative review, but due to the rude and unhelpful attitude of the staff, I felt it was necessary to warn others. I am glad I checked my order before eating, as it could have had serious consequences for me. Unfortunately, I was left without food for myself even though I had paid for it.

This restaurant has always been my favorite spot, but lately it seems like they have cut back as the portion sizes have shrunk. read more This restaurant has always been my favorite spot, but lately it seems like they have cut back as the portion sizes have shrunk.

Usually it’s good in here don’t know what happened this last couple of weeks , asked for pitta with hummus, cheese and salad but got a pitta with cucumber , oni... read more Usually it’s good in here don’t know what happened this last couple of weeks , asked for pitta with hummus, cheese and salad but got a pitta with cucumber , onion and about 3 inches deep of hummus , no cheese no tomato, sorry guys but this was naff

I was thoroughly impressed by the delicious food. read more I was thoroughly impressed by the delicious food.

Best kebab in Boscombe, the pitta is always cooked fresh. Try with mint sauce. Also, the pizzas are amazing, there is seating and very good table service lovely read more Best kebab in Boscombe, the pitta is always cooked fresh. Try with mint sauce. Also, the pizzas are amazing, there is seating and very good table service lovely