Panera Bread - Appleton

My family and I had dinner here tonight, and it was fantastic! The food was excellent, the atmosphere was warm and inviting, and the staff were friendly. The so... read more My family and I had dinner here tonight, and it was fantastic! The food was excellent, the atmosphere was warm and inviting, and the staff were friendly. The soups were incredible, and the sandwiches were equally delicious! I definitely plan to come back more often. The bread was incredibly fresh. I was too full to try any baked goods, but I know they’re available... hmmmm!

I would never criticize the staff as they are doing a fantastic job. I hope management takes note of all the reviews regarding the long wait times and makes som... read more I would never criticize the staff as they are doing a fantastic job. I hope management takes note of all the reviews regarding the long wait times and makes some changes. An hour wait for a sandwich simply makes this Panera an unsuitable choice for lunch. Regrettably, I won't be returning. This sentiment seemed to resonate with the approximately 40 people who were waiting as well.

Kudos to Isaiah, the manager! I mentioned to him last week that they were out of a tea I always order, and it was available within a week. Today, he recognized... read more Kudos to Isaiah, the manager! I mentioned to him last week that they were out of a tea I always order, and it was available within a week. Today, he recognized me in the store and told me, “I got your tea in for you.” That level of customer awareness and personal interaction is commendable! In the past, this store hasn’t always had items in stock or ready at the coffee kiosk, but Isaiah, who is relatively new, seems to be making a noticeable difference!

It was my first time coming here today, and I have nothing but good things to say. First impression: the restaurant is super clean, bright and cheery. The gal b... read more It was my first time coming here today, and I have nothing but good things to say. First impression: the restaurant is super clean, bright and cheery. The gal behind the counter (Sheila was very friendly, attentive, and helpful. The Mac n cheese,chicken noodle soup and brioche roll were all delicious! My sister had the chicken sandwich, Mac n cheese with broccoli, and sheloved hers too. The gal who came and cleared our plates (Katie? was super friendly, and a great reflection of what goodcustomer service is all about. I was a little nervous about coming here, to be honest, bc some of the reviews were prettynegative, but I/we will definitely be repeat customers. Kudos to your restaurant and staff. Thanks for the great firstimpression!

I used to be a huge fan of Panera, but the last few years they have really went downhill, never know when they will be open inside or drive thru, at times you c... read more I used to be a huge fan of Panera, but the last few years they have really went downhill, never know when they will be open inside or drive thru, at times you can?t order online, every time they are out of a few things, and when you get the meal theyskimp on the amount that goes in the sandwich, wish I would have taken a picture . And what happened to the pickle that usedto come with the whole sandwich?? Just not impressed lately, especially with how much it cost.