Cava - Annapolis

We had a pleasant experience at this location. It was initially empty, but as always, once we sat down to eat people started coming in. We didn't think to sit o... read more We had a pleasant experience at this location. It was initially empty, but as always, once we sat down to eat people started coming in. We didn't think to sit outside to enjoy our meals, but everyone else did. It definitely was a beautiful day to dineoutdoors. We enjoyed the various options of teas and lemonades. The food was delightful and refreshing.

It was nice to be greeted warmly by Colin the manager during our recent visit. He was friendly, enthusiastic, and efficient! It was lovely to see a smile that w... read more It was nice to be greeted warmly by Colin the manager during our recent visit. He was friendly, enthusiastic, and efficient! It was lovely to see a smile that was backed up by amazing service!

Let me first start off by saying I normally never post reviews. But the customer service in this location (none of them have been great) was absolutely some of... read more Let me first start off by saying I normally never post reviews. But the customer service in this location (none of them have been great) was absolutely some of the worst I have ever seen. My husband and I waited in a fairly decent line, when it was ourturn to order I had asked for a little more lettuce because I do not get any type of rice in my bowls. Well, I think that upsetthe employee. When he proceeded to put the toppings in the bowl he literally no exaggeration threw them in my bowl. I looked atmy husband and said I am paying for this food and giving them my hard earned money and won?t be treated like that and walkedout. I understand being in the customer service industry is very hard MANY people do it. But when people are spending money inan establishment, a bare minimum of a greeting and a hello or a smile is really not much to ask. But throwing food because Ihave asked for more lettuce is beyond my comprehension. I honestly may never give Cava my money ever again.

I love snacks! My favorite items are the pita chips with the 3 dips option (hummus, tzatziki, and jalapeno feta) and the honey apricot cookie. Tasty! read more I love snacks! My favorite items are the pita chips with the 3 dips option (hummus, tzatziki, and jalapeno feta) and the honey apricot cookie. Tasty!

Why is the rice and meatballs cold as ice? And whoever prepared the bowls left items off. The bowl hardly has rice. Mind you I purchased two bowls to take to pa... read more Why is the rice and meatballs cold as ice? And whoever prepared the bowls left items off. The bowl hardly has rice. Mind you I purchased two bowls to take to patients at AAMC and not one was correct. They were definitely disappointed. You expect acertain quality from Cava. So, it's like don't order online because the quality is poor.