Reviews

Overall Total Score
4.7 out of 5
Outstanding | 284 reviews

What Alfred M doesn't like about The Koko Bean Coffee House:
We were one of their first customers and watched as the business grew and staff forgot how to treat customers in nice polite way, told by owner that she is there not there to impress customers. With that attitude is no wonder we feel it has lost its way. You expect a Coffee House to have trained barista, but they serve the worst coffees in Arbroath (I’ve tried them all). Food is lacking in taste and quality, presenta... View all feedback. What User likes about The Koko Bean Coffee House:
I had some of those Easter Caesarean cakes. I have one of here today and it's by far the best I had. the relationship of reason to be good was right. absolutely amazing ladies! delicious! x View all feedback.

Reviews from various websites

Menu
5.0 ★ from 15 reviews

Fantastic cafe, very friendly polite staff made to very welcome fantastic food large portion size also cakes are amazing!

Got cupcakes for vatertag and the service was excellent. I am, had swallowed time for the collection and until I wanted to be ready, the load would be closed. s...

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Fantastic, friendly and brilliant for lunch or to take away. suppe superb sandwiches and toasties superb cakes superb

Great food and good service. the price is very good value for money and the location of the caffe is in order.

Got a birthday cake for my wife in one weeks notice. As well as looking great it tasted even better, she loved it. It's a shame we had to share it Great job kok...

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Koko Bean has evolved from a beloved local coffee house to a restaurant with varied offerings and service experiences. While some patrons rave about the delicious food, friendly staff, and tempting cakes like the chocolate salted caramel loaf, others express disappointment in declining coffee quality and a lack of healthy options. The establishment still impresses with a broad menu, including favorites like fajita fries and crispy bacon rolls, alongside notable customer service moments, including thoughtful cake deliveries. Despite its ups and downs, Koko Bean remains a welcoming spot worth visiting for many.

Tripadvisor
4.4 ★ from 24 reviews
Emma
14.12.2023 - 08:11

Visiting the area again and couldn't resist popping in to try their new dirty fries. Spoiler: They are good. Decided to stop for lunch and save the cakes for la...

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Emma
14.12.2023 - 08:11

I was visiting the area and decided to pop into here for a quick coffee. They had friendly staff, good coffee and a decent range of cake. We all had something d...

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Alfred
14.12.2023 - 08:11

We were one of their first customers and watched as the business grew and staff forgot how to treat customers in nice polite way, told by owner that she is ther...

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rozis973
14.12.2023 - 08:11

Lovely little cafe serving delicious cakes. The strawberry donut sandwich and their cheesecakes are so good

sandy
14.12.2023 - 08:11

My wife, granddaughter, and I like to visit this café every Friday for soup and sandwiches, as well as some delicious homemade cake that my granddaughter always...

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Facebook
4.8 ★ from 82 reviews
Google
4.6 ★ from 43 reviews
Restaurantguru
4.8 ★ from 163 reviews
Gastroranking-uk
4.5 ★ from 22 reviews
Int Restaurants
4.8 ★ from 199 reviews

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