Hing Tai - Worcester
Hing Tai
Description
Nestled in Worcester, Hing Tai has garnered a mixed reputation among patrons. Many laud its enticing flavors, particularly the beef in black bean sauce and generous portion sizes, praising the quick and friendly service. However, a significant faction expresses dissatisfaction, citing inconsistent dish preparation and concerning food quality, with reports of stale ingredients and unpalatable sauces. Additionally, issues with customer service and incorrect orders have marred the experience for some diners. While many are eager to return for its delicious offerings, others caution against potential disappointments. Ultimately, Hing Tai is a venue where taste and service can vary widely.
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Great service, I ordered my food and was told I might be waiting at least an hour…. It came within about 20 minutes after I ordered it! It was really incredible food, good portions and staff were incredibly friendly. Will definitely return! Keep up the good work
I placed a takeaway order over the phone and specifically asked for no nuts due to an allergy. When I got home, I discovered that the dish contained nuts. I called to clarify, and was told that we had requested extra nuts, which was not the case. This is completely unacceptable. When I called to complain, I was told that next time they would provide a free dish, but I will not be ordering from them again.
I have been a loyal customer of this takeaway for over 10 years and have always been satisfied with their service. However, my last experience was disappointing. I ordered a Singapore chow mein and received the wrong order. They promptly refunded me, but this time the chicken noodle soup tasted like a chicken stock cube, the yuk sung had soggy noodles, and the chicken wings were greasy and tasteless. I am now in search of a new takeaway option.
Nothing wrong with the food, average Chinese takeaway. Despite ordering face to face they gave us a wrong dish. We called them from home and explained this. They at first weren't prepared to do anything about it. Then they said they would and wanted us to drive back to exchange the dish, which we weren't prepared to do as the rest of the food would be cold. They then said they would exchange the dish but it would take up to 90 minutes to get to us! Terrible customer service
We had the chilli beef, Szechuan chicken, chips, egg fried rice prawn crackers. I cannot believe the standard of the food, this was one of the best Chinese takeaways I’ve had in my life. I will definitely order again. I never write reviews but I felt so strongly about this I felt I had to leave one. A* Hing Tai
More information
QR-Code for the menu

