Caffe Nero - WIRRAL
Caffe Nero
Description
Caffe Nero in Birkenhead has received a mix of reviews, with customers praising the friendly staff and delicious coffee, while others have criticized the service, cleanliness, and pricing. Some customers have noted issues such as unclean cups, cold drinks, and lack of cleanliness in the seating area. However, many have highlighted the exceptional service provided by staff members like Jay, Kyle, Ben, and Levi. The branch is known for its welcoming atmosphere and dog-friendly policy. Although there may be some areas in need of improvement, Caffe Nero continues to attract customers with its delivery service and tasty pastries.
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Tea served in dirty and chipped cup. Coffee served in chipped cup,had to return both. Coffee cup was the worse as had two really large chips on rim which could of cut mouth !!!!!!
Great service as always staff are very friendly, great coffee staff are always happy to help and the Coffee is good quality.
Come here a couple of times a month with husband and children. Staff are always so lovely (usually 2 men) and can’t do enough for us. Coffee is the best around, and has cute little latte art when they have the time. Can’t recommend enough, the staff really do make the place.
I come in every day, and Ben and Rita always make it a great experience. They’re consistently welcoming, friendly, and create such a positive atmosphere. It’s one of the reasons I keep coming back—brilliant service and great coffee! Service: Dine in Meal type: Brunch Food: 5 Service: 5 Atmosphere: 5
Staff were unable to scan my voucher. She said it's invalid but my company says it's valid. There were two girls serving us yesterday 16 July 2025 at around 1pm. Coffee cream was sour. Coffee tasted very bad because of sour cream. Staff argued with customers because they wanted to sit upstairs but they were not allowed. Unpleasant experience in Birkenhead Nero Caffe. Price per person: £10–20 Food: 1 Service: 1 Atmosphere: 1
Menu
Menu PDF
FAQ
More information
QR-Code for the menu

