Brandywine - Windham
Brandywine
Description
In Windham, this Italian restaurant presents a mix of experiences. While some patrons rave about the inviting atmosphere, exceptional service, and tasty dishes like the Steak Au Poivre, others lament undercooked meals, unappetizing appetizers, and a few unsettling interactions with staff. The bar tends to receive high praise, especially the attentive bartenders, creating a vibrant pre-dinner vibe. However, inconsistent food quality, particularly with pasta and seafood, has drawn criticism. Overall, this establishment has potential but may need to address service dynamics and culinary consistency to ensure every guest leaves satisfied.
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Wide selection of offerings. Always friendly service and delicious specials. Hot antipasto platter is very filling.
We went with a party of 11 for New Years Eve dinner. We went up to the hostess stand when we arrived which was about 20 minutes early to let them know our party is here and was rudely snapped at with rolling eyes from the hostess/owner that we were early and would have to wait in the bar. We had no problem waiting. The bartenders were awesome and there was a good crowd while we waited. We then were seated in the large back room. Our waitress was very attentive and pleasant. While we were served our salads there was loud noise of plates clanking which caused most of our party to look in the direction of the noise when we saw the owner yell and make a young busgirl (15-16 years old) cry. I guess she didn’t think she was clearing off the tables fast enough or properly. It made all of us uncomfortable. I found the same busgirl to be very attentive to our table and hope the owner was just having a bad day and they don’t have to deal with that daily but if I recall the last time I was there she was also rude at the hostess stand when we checked in. We are customers of yours and bringing you business. This is not how you treat people. She also spoke to the bartender in a horrible tone in front of everyone while we waited. If you take the owner out of the equation it was a very nice dinner and evening.
The proteins were good but everyone's pasta was weird and disgusting. It had a strange texture. The hostess lost her temper with an elderly couple that wanted a new table because their's was cold
Excellent food and service ! Highly recommend
Amazing food and even better conversation with the bartender, Kevin, on Tuesdays. Their Steak Au Poivre is the second best I've ever had, just after my own. They also have excellent gluten-free options. Highly recommend!
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QR-Code for the menu
