Reviews

Overall Total Score
3.4 out of 5
Good | 1816 reviews

What User likes about Friendly's:
The manager of this restaurant, India, is truly excellent. She is hardworking, passionate, and has a great personality that puts customers at ease. However, my only issue was with another manager named Katie, who was overheard making inappropriate comments about me to other employees. This was very unsettling. View all feedback. What User doesn't like about Friendly's:
If you're looking for quick service, avoid going during the winter break. The restaurant is staffed by young people who prioritize serving their friends over other customers. We visited on a Monday at 8:30 a.m. and were served promptly, but noticed a family of three waiting much longer for their food compared to a group of four younger customers who arrived after them. Employees came out of the kitchen to socialize w... View all feedback.

Reviews from various websites

Menu
3.4 ★ from 10 reviews

This place is old and tired. I've been here for a long time, but nothing really changed. the service is ok, especially younger staff. ice is hit or miss with ad...

read more

Even when busy everyone was pleasant. Fountain very good to make me safe with my peanut allergy.

One of the last Friendly's around. And still great sundaes!

The waitress was probably the only decent experience here our fries looked old and tasted stale a little discolored my mom's soda was flat they had nothing but...

read more

The food was good but very slow bringing our orders!!

Restaurantji
2.9 ★ from 142 reviews
Wayne
17.02.2024 - 14:26

I recently tried Friendly's ice cream that is sold at Walmart and I must say, it is fantastic! Specifically, I highly recommend the Rockin Poppin Cotton Candy f...

read more
Jonathan
17.02.2024 - 14:26

My family usually enjoys dining at this restaurant, but our recent experience was quite disappointing. When we sat down and ordered our food, we were surprised...

read more
Erik
17.02.2024 - 14:26

The restaurant is very unclean and the staff lacks motivation to provide the friendly customer service that Friendly's is known for. It seems like the place is...

read more
Maureen
17.02.2024 - 14:26

So far I have had no problems with food at Friendly’s. I only had one problem with Customer Service one time and the owner took care of it right away. Every oth...

read more
Eric
17.02.2024 - 14:26

This place is terrible. Second time I've been in, second time I've walked out. Was seated at a table, no server ever came over. Sat 2 other tables, and took the...

read more
Int Restaurants
3.5 ★ from 941 reviews
Cortney
05.09.2024 - 15:13

The service is always quick and friendly. I really enjoy coming to this restaurant!

Peter
05.09.2024 - 15:13

This is my favorite Friendly's location. The manager, Ann, is always fantastic! It's a joy to see her whenever we visit.

William
05.09.2024 - 15:13

The food was delicious. The service was a bit slow, but it was obvious they were understaffed. Our waitress was working hard, but I believe she and the cook wer...

read more
Casie
05.09.2024 - 15:13

What an amazing dining experience! Waitress was great and food was amazing. Will definitely be back!

Facebook
2.0 ★ from 18 reviews
Google
3.4 ★ from 684 reviews
Tripadvisor
2.9 ★ from 31 reviews

Good Rated Restaurants near Webster

4.8
Menu
Table booking
Open Now
4.8
Menu
Table booking
Open Now
City: Charlton (near Webster), 14 Powerstation Rd, 01507, Charlton, US, United States
"Best lemon meringue pie! Going to try banana cream next"
4.8
Menu
Table booking
Open Now
4.8
Menu
Table booking
Open Now
City: Putnam (near Webster), 146 Park RdCT 06260, Putnam, United States
"Service here is excellent and the food is delicious!"
4.8
Menu
Open Now
4.8
Menu
Open Now
City: Millbury (near Webster), 3 Howe Ave, 01527, Millbury, US, United States
"I love coming here. I ask for extra spicy (25 stars) and they do not ask themselves, they only accomodate! and the fact that they are consistent. we a..."
4.4
Menu
Table booking
Open Now
4.4
Menu
Table booking
Open Now
City: STURBRIDGE (near Webster), 392 Main St Sturbridge, MA 01566-1083, STURBRIDGE, United States
"Food: 5 Service: 5 Atmosphere: 5"
4.4
Menu
Table booking
Open Now
4.4
Menu
Table booking
Open Now
City: Worcester (near Webster), 70 Worcester-Providence Turnpike Suite 635, Millbury, MA 01527, United States
"This restaurant has the best steak in town, just as they promised. The service was amazing and the atmosphere was friendly and fabulous."
4.6
Menu
Table booking
Open Now
4.6
Menu
Table booking
Open Now
City: Dudley (near Webster), 32 W Main St,MA 01571-3333, United States, Dudley
"Better than a Dunkin donuts Food: 4 Service: 3 Atmosphere: 3"
4.5
Menu
Table booking
Open Now
4.5
Menu
Table booking
Open Now
City: Auburn (near Webster), 714 Southbridge St, Auburn, USA, 01537, United States
"Great place for a quick bite. Friendly people and good food"
4.6
Menu
Table booking
Open Now
4.6
Menu
Table booking
Open Now
City: STURBRIDGE (near Webster), 12 Cedar St Sturbridge, MA 01566-1304, STURBRIDGE, United States
"Awesome, very nice person attended us."
4.3
Menu
Table booking
Open Now
4.3
Menu
Table booking
Open Now
City: Millbury (near Webster), 32 Main St, Millbury I-01527-2006, United States
"Food: 5 Service: 5"
4.4
Menu
Table booking
Open Now
4.4
Menu
Table booking
Open Now
City: Woodstock (near Webster), 94 Plaine Hill Road Woodstock, CT 06281-2912, United States
"Great place!! Rooms: 5 Service: 5 Location: 5"