Reviews

Overall Total Score
3.7 out of 5
Very good | 965 reviews

What Leah Kenny doesn't like about Roberts Restaurant at the Omni Shoreham:
Food quality is average and overpriced. Menu is quite limited. Kids menu is helpful. Service is slow even when the restaurant is not busy. The ambiance is lovely and the outside terrace very beautiful. View all feedback. What Anna Dosch likes about Roberts Restaurant at the Omni Shoreham:
Great Alice In Wonderland themed tea. This was my favorite childhood novel and Disney movie, so this was right up my alley. The restaurant did a great job with the theme and in a beautiful room that opened to the gardens. They even had music. We were the only ones there, so we felt extra special. The service was great. I highly recommend. My only criticism was that the marketing was weak. It was even hard to figure o... View all feedback.

Reviews from various websites

Menu
3.7 ★ from 33 reviews
Bruce
24.06.2018 - 01:23

Stopped by here when a friend was in townIt was a rainy day, and the hotel was so nicely decorated.

Mathew
28.06.2019 - 21:57

In spite of the fact that I live across the street, dinner tonight was terrible food & terrible service. Will not go back.

Shirley
17.11.2017 - 07:12

During my stay here - I've had both breakfast and dinner here Starting with breakfast - everyone had such a great energy and vibe, so welcoming.

Heaven
17.08.2023 - 17:21

We enjoyed the guacamole and salsa. The medium guacamole and it was fairly spicy. Each person ordered a different kind of enchiladas and tacos and then we trade...

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Shanny
11.11.2019 - 03:51

Server was very nice and attentive. Great cocktails. Good place to people watch along with the sounds of the city (sitting outside ) I would go again if I'm in...

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The restaurant has received mixed reviews, with some customers expressing frustration over service issues such as untrained staff and communication problems that impacted their dining experience. However, others have praised the beautiful environment, good food, and attentive service. The setting is described as incomparable, with a pleasant atmosphere for a breakfast destination. Some guests appreciated the value of the happy hour menu and the individualized guacamole made to order. Overall, the restaurant seems to offer a nice ambiance and friendly staff, despite some service lapses and communication challenges that have left some customers disappointed.

Opentable
4.4 ★ from 370 reviews
judithb
23.09.2023 - 08:49

Angry. Made reservation to eat there with cousin who was guest at hotel. It was based on menu. I parked at hotel. Then restaurant had buffet only which cousin d...

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ChristinaT
23.09.2023 - 08:49

The cocktails were enjoyable, but the food was average. The service was sluggish.

Mikhab
23.09.2023 - 08:49

The servers are polite and attentive, as well as friendly and welcoming.

Christophers
23.09.2023 - 08:49

The staff at this restaurant were extremely friendly and provided exceptional service. The food was served quickly and was hot and fresh. I will definitely be r...

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FoodInvestigator
23.09.2023 - 08:49

The service is completely untrained. Nice enough people, but no clue about the menu items, order/food timing, interrupting conversation, tracking which plate be...

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Yelp
3.0 ★ from 562 reviews
Cookie
17.09.2023 - 09:18

The true definition of a hidden gem. As soon as you walk in, the aroma in the air relaxes you prepares you for the lap of luxury flushed full of rich...

Jedidiah
17.09.2023 - 09:18

We were in town visiting and were advised this hotel was close to our family so we decided to stay there. It was very convenient and we were happy with our...

Nikki
17.09.2023 - 09:18

I really enjoyed this hotel. The bed and pillows were so comfy! It's a historic hotel so if you are expecting all the bells and whistles this is not the...

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