Reviews

Overall Total Score
3.2 out of 5
Good | 224 reviews

What erik nl ae us likes about Thomas James:
I spent one night at Thomas James for a business trip. The staff was friendly and attentive. The room was clean with good water pressure, fast and free WiFi, and complimentary tea and cookies. While not fancy, it was a great option for a budget-friendly business trip. I enjoyed the atmosphere. View all feedback. What Why1 doesn't like about Thomas James:
This hotel seriously needs a refurbishment. The carpets are so stained that they almost have an extra pattern on top... The room we were in should only be marketed as a single, as you have to climb over the bed to get to the other side. Not the hotels fault but, I don't know who was in the room next door but I hope that they enjoyed the film that they were watching at 2am... The shower was excellent, very powerful bu... View all feedback.

Reviews from various websites

Tripadvisor
2.0 ★ from 20 reviews
159robh
31.12.2023 - 04:25

I regret not checking the reviews before staying at this restaurant. The only positive aspect was the friendly staff. The rooms are in dire need of renovation,...

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Why1
31.12.2023 - 04:25

This hotel seriously needs a refurbishment. The carpets are so stained that they almost have an extra pattern on top... The room we were in should only be marke...

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erik
31.12.2023 - 04:25

I spent one night at Thomas James for a business trip. The staff was friendly and attentive. The room was clean with good water pressure, fast and free WiFi, an...

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Chaffcutter
31.12.2023 - 04:25

This is not the place for those looking for five star comfort, the room and bathroom were adequate and clean. Staff friendly and accomodating to your needs It i...

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Andrew
31.12.2023 - 04:25

Horrible at every conceivable level: not least personal safety but also hygiene. Surprised it is still allowed to operate

The Thomas James Hotel presents a varied experience for guests. While some found the atmosphere lively and enjoyed the attentive staff, others were confronted with issues such as poorly managed room conditions and maintenance problems. Complaints ranged from broken amenities and moldy bathrooms to uncomfortable beds and shabby decor. However, those on budget-friendly business trips appreciated the clean rooms, good water pressure, and complimentary refreshments. The hotel’s charm is evident, but it clearly calls for improvements to enhance guest satisfaction. For travelers seeking luxury, this may not be the ideal choice.

Google
2.6 ★ from 118 reviews
Gastroranking-uk
2.0 ★ from 24 reviews
Int Restaurants
3.5 ★ from 179 reviews

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