Subway - Vail

I frequent this Subway and I always get the best service with a smile from Paola. She is patient, friendly and respectful. She will always check in the back for... read more I frequent this Subway and I always get the best service with a smile from Paola. She is patient, friendly and respectful. She will always check in the back for more doritos and even asked if I needed help carrying my big order! She deserves a raise and praise from management. Paola is the kind of employee you want working for you, Subway is lucky to have her! Thank you Paola!!

The staff is always extremely friendly and helpful; they are great! read more The staff is always extremely friendly and helpful; they are great!

The girl working there seemed more interested in her music than in helping customers. She had her headphones in and was taking calls while making my sandwich, w... read more The girl working there seemed more interested in her music than in helping customers. She had her headphones in and was taking calls while making my sandwich, which came off as quite rude. Additionally, the inside of the store was uncomfortably hot. Honestly, I would be happy to see this place close down and have a Quiznos take over instead!

The female Hispanic team is quite talkative, which impacts the quality of customer service. read more The female Hispanic team is quite talkative, which impacts the quality of customer service.

I’m a huge Subway fan……but this Subway is truly terrible. The employee was wearing earbuds and having a phone conversation while we ordered. I ordered a ham and... read more I’m a huge Subway fan……but this Subway is truly terrible. The employee was wearing earbuds and having a phone conversation while we ordered. I ordered a ham and bacon sandwich….she heated the bacon but left off the ham. When I reminded her , she said she was out of ham, turkey, and all sliced cheese. Wow…thanks for telling me before paying my order. One star is one star too many for this establishment. Avoid at all costs!!!!