Subway - Vail

Breakfast, Lunch, International
Menu
Full menu with pictures, prices and categories.

Subway

Subway
3.4 / 5 (2175 reviews)

Description

This Subway in Vail draws mixed reactions: one consistently praised employee delivers friendly, helpful service, but other shifts suffer inattentive staff, phone use while serving, frequent stock shortages and food errors. Customers report missing ingredients, damaged buns and an uncomfortably hot interior. Regulars appreciate reliable team members, yet inconsistent staffing and limited menu availability leave many frustrated. It can be a convenient quick-lunch spot when fully stocked, but expect variability and check item availability before ordering.

Last update: 17.01.2026 from: Chris

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★ 3.4 / 5 from 2175 reviews
chris-123
02.08.2023

The staff is always extremely friendly and helpful; they are great!

sarah-34
02.08.2023

I frequent this Subway and I always get the best service with a smile from Paola. She is patient, friendly and respectful. She will always check in the back for more doritos and even asked if I needed help carrying my big order! She deserves a raise and praise from management. Paola is the kind of employee you want working for you, Subway is lucky to have her! Thank you Paola!!

brent-127
02.08.2023

I’m a huge Subway fan……but this Subway is truly terrible. The employee was wearing earbuds and having a phone conversation while we ordered. I ordered a ham and bacon sandwich….she heated the bacon but left off the ham. When I reminded her , she said she was out of ham, turkey, and all sliced cheese. Wow…thanks for telling me before paying my order. One star is one star too many for this establishment. Avoid at all costs!!!!

terri-51
02.08.2023

If I could have gave this place and negative it would have been a negative 10 when I walked in the girl didn't even seem like she was even interested didn't say hello didn't greet her mother was sitting in the booth when I ordered my sandwich I had constantly repeat myself with her then she started just just staring at me like she was going to whatever but yeah I would never recommend this place ever customer service in Vail I am so sorry is really bad

brandon-781
02.08.2023

The girl working there seemed more interested in her music than in helping customers. She had her headphones in and was taking calls while making my sandwich, which came off as quite rude. Additionally, the inside of the store was uncomfortably hot. Honestly, I would be happy to see this place close down and have a Quiznos take over instead!

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