Chuck E. Cheese - Tyler

Manager here does a great job training her staff. Overheard her grilling a new employee ?If party is in 30 minutes, what??. ?What do you need to do before Chuck... read more Manager here does a great job training her staff. Overheard her grilling a new employee ?If party is in 30 minutes, what??. ?What do you need to do before Chucky cuts the cake??? I tried to take trash to throw it away and she took it from me and said ?i have it?. She is a very vivacious woman and it shows in how well the restaurant is being ran. She appears to really care. Big group with birthday party and she is out helping to sing ?happy birthday?. Helped her jr staff set ip for party, etc. she is an outgoing and vivacious personality and Chuckee would do well to train and move her up. The pizza was much better then it was a couple of months ago. Be careful how you order your chicken wings. Make sure it is with bones, or you will only get chicken nuggets. We had a great time with our granddaughter and will be back.

This place has cleaned up considerably. They are short handed so The mouse didn't come out on the hour as scheduled. The play pass works well you buy time/minut... read more This place has cleaned up considerably. They are short handed so The mouse didn't come out on the hour as scheduled. The play pass works well you buy time/minutesYou can stop your time with the kiosk when it's time to eat.Grandkids had a blast and that's all that mattered. People still need to keep an eye on their kids when the place is buy.

Came in employee didn’t greet. Then we haven’t been before so asked hiw things work to play games she said we don’t have any cards only bands. Then another cust... read more Came in employee didn’t greet. Then we haven’t been before so asked hiw things work to play games she said we don’t have any cards only bands. Then another customer seen there were cards and said can’t you give them a card behind counter she just acted like she was being put out to even help us. I just feel like a greeting at the door for a fun place should be better for 60.00 an hour charge. None of the games were working I feel like it’s not right to be out so much money and not get what’s offered.

The service was decent, but the pizza left much to be desired! After roughly ten years, I thought I’d give this place another chance, but unfortunately, it was... read more The service was decent, but the pizza left much to be desired! After roughly ten years, I thought I’d give this place another chance, but unfortunately, it was still disappointing. They offer a range of games for various age groups, but unfortunately, many of them were out of order during our visit. I was thinking about hosting my daughter's birthday party there, but I'm now looking into other options. Their party packages are quite expensive for the experience we had!

I arrived at the restaurant and was not greeted by any staff. Since it was my first visit, I asked how to play the games, and the employee informed me that they... read more I arrived at the restaurant and was not greeted by any staff. Since it was my first visit, I asked how to play the games, and the employee informed me that they only had bands and no cards available. However, another customer pointed out that there were indeed cards and asked if the staff could provide one from behind the counter. The employee's attitude made it seem like she was inconvenienced by having to assist us. I believe that for a place that charges $60 an hour, a warm welcome would be appropriate. Additionally, none of the games were functioning, which made me feel that it was unfair to pay such a high price without receiving the advertised experience.