Itsu - Tower Hamlets

The team at Itsu in Jubilee Mall provides excellent food and customer support. Sammy, the supervisor, is very helpful and works with Tasha and their colleagues... read more The team at Itsu in Jubilee Mall provides excellent food and customer support. Sammy, the supervisor, is very helpful and works with Tasha and their colleagues to accept feedback, explain things, and take appropriate measures. Thank you for the great experience.

Last week I went to the store, they had some issues with payments but the store manager was assisting people and staff and was very nice. The box I’ve bought wa... read more Last week I went to the store, they had some issues with payments but the store manager was assisting people and staff and was very nice. The box I’ve bought was delicious and fresh too! Highly recommend!

Food was still extremely warm and delicious came with multiple recyclable utensils e.g. chopsticks, forks etc good packaging and food was scrumptious read more Food was still extremely warm and delicious came with multiple recyclable utensils e.g. chopsticks, forks etc good packaging and food was scrumptious

The itsu was really nice, with amazing staff! read more The itsu was really nice, with amazing staff!

Great service at the counter and I thought we had been guided in the right direction. Unfortunately there was something bad in the food, probably the salmon (wh... read more Great service at the counter and I thought we had been guided in the right direction. Unfortunately there was something bad in the food, probably the salmon (which tasted fishy and old). Our whole family got food poisoning and now we are looking at a transatlantic flight with….digestive issues. I’ve asked for a refund for our meal and hopefully we will get one.