Reviews
What M Cat likes about Pollo Loco:
Large order to tide us over on a busy week. Fast efficient drive through. Macaroni cheese side was a surprise hit. Spanish rice was good with sauce (below). Coleslaw was sadly dry went uneaten. Note: We got way too many containers of the hot sauce needed more of the green goddess type. Where can we buy that! We both had a large horchata which was beyond bland watered down. Very disappointed. View all feedback. What Christine Bayer doesn't like about Pollo Loco:
The chicken is as great as I remembered. I hadn?t been to a location in almost 10 years. This particular location has horrible service. Their website and front doors states they open at 10am but they didn?t open until after 11am. The people there were unapologetic and didn?t seem to care at all. They were standing outside working on the drive-thru menu windows when the drive-thru wasn?t even open and it wasn?t open e... View all feedback.
Reviews from various websites
Sat in the buddy drive through line for about 15 minutes. Ordered the family meal. We picked it up without a glitch. When we got home, the food was okay except...
read moreUsed to be great a few years back. I?ve never had such bad customer service like this. The person who took the order sounded like she didn?t even want to work....
read moreThe chicken is just as amazing as I remembered. I hadn’t visited this location in nearly a decade, but unfortunately, the service was terrible. Although their w...
read moreFor two consecutive years, I have ordered catering from this location, and both times, when I arrived to pick up my order, they had no record of it and hadn't e...
read moreWe ended up with an excess of hot sauce containers, but we could have used more of the green goddess sauce—where can we find that? We also ordered large horchat...
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