Savoie - Thônex
Savoie
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I recently dined on this boat with my family and was disappointed to see that the service had declined significantly since I was last here a few years ago. This is especially frustrating because the price is quite elevated and you go in with high expectations. While the food was fine (but not spectacular) we had to constantly run after the waiters to get any attention from getting bread, being able to order, and getting served in a reasonable space of time. We were almost at the end of the cruise when we received the main course, and almost docked when desert came. This meant we had to eat quickly to be off the boat before it left for the next cruise. Then the machine for the credit cards didn't work, so we had to wait another 20 minutes before we could leave. Neadless to say we were not inclined to leave a tip. Also, if you look at the ceiling, it is full of cobwebs and bugs, which I find rather unacceptable for a place where I am paying so much money. The trip itself is rather scenic and beatiful, and the boat moves at a comfortable speed it's too bad that the service was so bad. I will not return here.
A group of us had the one course lunch with wine on a beautiful sunny day in May. There was no choice for this lunch, but we were all happy with the tender meat and veg/potatoes offered as a 3 course would have been too much. It was a lovely way to spend an hour and a half and, after lunch, we sat on the deck and took in the scenery. Would recommend.
We were looking for a dinner cruise as a way to experience Lake Geneva and have a nice meal at the same time. We cruised on a Thursday evening. The ride was nearly 4 hours long as you travel up around the bend of the crescent and then back. We were a bit worried about not having a reservation, but it didn't need to be a concern as there were only three other parties on board with us.We boarded the ship and everyone was ushered upstairs where you could sit inside or enjoy the outside deck. Service was very slow, which was surprising given how few the number of people. We would have ordered another bottle of wine, except they never came back to the table to take the order. You pay for the cruise separately from the meal. For the meal you can chose from the chef's menu prix fixe (CHF55) or à la carte. We chose the chef's menu, which was three courses and was fine, but not outstanding. We never saw any staff or servers except when the food was brought. There was never anyone to fill a drink or see if we needed anything. At the end of the night we had to go searching for someone so we could pay the bill. Oddly, after dark, they left the lights on so it was very bright inside the ship, which made it almost impossible to see the views. You had to cup your hands against the window to see out. We have taken many night cruises before and they always dim the lights so that you can see out. This is a great idea as Lake Geneva is beautiful and what a better way to enjoy it than having dinner while you cruise past the sights. A more reasonable price (one price for dinner and the cruise), better atmosphere (dim the lights) and serve the table occasionally and this could be a must do for anyone visiting Geneva.
We had a wonderful time abroad the Savoie and the food and atmosphere was great! Highly recommended for couples on romantic dinner night out
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