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#4 - Fast Food - Thanet, American, Chicken

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They are obviously terribly understaffed and the place should not be open in its current form. I've been twice, and I've both been empty. the first time was the drive thru and there was no one on the order window, so I had to. Today I went in with my son and the wait was out of the door, so I ordered through the touchscreen. When I finished, I pressed the order and it was only 5 minutes suspended (the confirmation from the to expect) and then it just went back to the home screen. To be honest, they don't have to go here, they have to get their act together.

Ordered bysat only eat was said to eat only not work and use trolleys was calculated twice. denied refund .tried to hand over the buck .still no refund . very unhelpful staff

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