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I visited Sbarro at the Temecula mall hoping to enjoy a slice of pizza, but my friend and I felt completely ignored. Despite being at the front of the line, the... read more I visited Sbarro at the Temecula mall hoping to enjoy a slice of pizza, but my friend and I felt completely ignored. Despite being at the front of the line, the staff served everyone else before us. It was disheartening because we were the only Black customers there, and it felt like we were overlooked. To make matters worse, a staff member named Logan was quite rude to us and had a negative attitude. I simply requested a fresh slice of pizza they had just taken out, and he responded poorly. He assumed I wanted to dine in, and when I clarified that I wanted it to go, his demeanor soured even further. This experience was truly unbelievable! I believe that managers should prioritize hiring employees with a positive attitude for customer service, as it makes a significant difference. Just wanted to make others aware of this situation at Sbarro.

Great pizza spot in the mall. Offers good value and fills me up nicely. Perfect for enjoying a meal throughout the day. The staff is friendly too. read more Great pizza spot in the mall. Offers good value and fills me up nicely. Perfect for enjoying a meal throughout the day. The staff is friendly too.