Coffee #1 - Teignbridge

Went in yesterday on the Sunday, the staff made my experience really unpleasant. I felt really uncomfortable and for someone who suffers with anxiety in shops l... read more Went in yesterday on the Sunday, the staff made my experience really unpleasant. I felt really uncomfortable and for someone who suffers with anxiety in shops like these, they really made me unsettled. With their “under the breath” comments, the eye rolling. The cutlery they gave me was dirty, and when asked to swap for another one they huffed and made out it was such a chore. At the end of the day i was treated to a coffee by my mum and they actually ruined it. The three staff that was in there was quite young and had absolutely next to none, very poor customer service… on what they showed anyway. Sonya usually serves me and she is lovely, not use to this type of rudeness from a coffee shop, where it isn’t cheap either. It’s not hard to put on a small smile, and I understand everyone has bad days but the job really isn’t that hard. There is a level of professionalism when working, and also if you are having a bad day do not take it out on others as you don’t know what they are going through! Manners cost nothing. Really disappointed and it has given me further anxiety to wanting to go back in there. Not one to usually write reviews but it really did stay with me, and something definitely needs to change as it wasn’t fair on anyone.

Miserable staff that can't even make a proper coffee and quite often its paper cups and plates, we pay for coffee in a cup not a take away cup not forgetting th... read more Miserable staff that can't even make a proper coffee and quite often its paper cups and plates, we pay for coffee in a cup not a take away cup not forgetting the environmental issues always dirty tables, they need a proper shake up, i now go to the independents for coffee,

Odd place, coffee is mediocre and staff seemed a little aloof. Ask for receipts and check what you've spent. £40 for 3 lattes and a couple cakes. They'd overcha... read more Odd place, coffee is mediocre and staff seemed a little aloof. Ask for receipts and check what you've spent. £40 for 3 lattes and a couple cakes. They'd overcharged me but put it right.

The staff were completely run off their feet as the manager walked out and left them too. They were all furious and this was shared with the customers. The mana... read more The staff were completely run off their feet as the manager walked out and left them too. They were all furious and this was shared with the customers. The manager just didn't care and left. What a fool

Terrible service! We waited in line for more than 10 minutes with no sense of urgency from the woman taking orders. We ordered a toasted tea cake to share and t... read more Terrible service! We waited in line for more than 10 minutes with no sense of urgency from the woman taking orders. We ordered a toasted tea cake to share and two coffees to stay. The coffees were served in paper cups that smelled, and the tea cake arrived in a paper bag with a flimsy wooden knife and melted butter portions. When I requested a plate, the man who brought our order simply tossed a couple of large plates onto our table without saying a word. It felt like they believe they are too popular to bother with even the most basic level of service and friendliness. We will not be coming back!