Teaneck Doghouse
Teaneck Doghouse
Description
Nestled in the heart of the community, this restaurant has garnered mixed reviews from patrons. While some diners praise its delicious burgers and friendly service, others express significant dissatisfaction due to long wait times, missing items from takeout orders, and overall poor communication. A noted lack of staff and inadequate responsiveness from management has left several guests feeling neglected and overcharged. Despite its loyal customer base and comforting family-friendly atmosphere, concerns about service consistency and food delivery have led some to reconsider their future visits. As the restaurant seeks to regain its reputation, customers hope for improvements that align with its cherished local legacy.
Images
Feedback
I had a terrible experience ordering takeout from this restaurant. Their website was not working properly and did not display a Covid-safe menu. We placed an order from their regular online menu, but were shortchanged with only 2 out of the 3 tacos we ordered, no avocados, and no rice. Additionally, the empanadas were missing one compared to what was described. When I called to address the issue, I was told to contact one of the owners at home. The owner seemed upset that his staff had given out his number and claimed to be too busy to talk, promising to call us the next day but never did. They also mentioned an email that we never received. We were left hungry and feeling overcharged, with little effort made by the restaurant to make things right. We always try to support local businesses, especially during these difficult times, but based on this experience, we will not be returning to this restaurant. We will instead choose to support other nearby businesses.
Good food Under staffed Hire more employees Took close to a hour to get the food Didn't bring all sides out at the end
The food at this restaurant was good, but it took nearly an hour to receive our order. They only gave us a $10 discount on our $220 bill, which was disappointing. The server made excuses for each issue we encountered. They really need to hire more staff to improve their service.
Food was very good, but some portions such as flat bread left a bit to be desired, but the burgers, wings, fries and chicken strips we got were very good. service was polite and friendly. the drinks from the bar were done very well. overall a good family or friends get together place to go.
Menu PDF
FAQ
More information
QR-Code for the menu
