Sammy's - Teaneck
Sammy's
Description
In a vibrant but inconsistent dining scene, this restaurant offers a mixed bag of experiences. While some customers rave about the delicious food, particularly the pizza and Eggplant Parmigiana, others express dissatisfaction with the service and high prices. Reports of rude staff and orders messed up, such as missing ingredients or incorrect items, paint a troubling picture. However, improvements under new management have garnered praise for better service and food quality. Despite these discrepancies, many patrons appreciate the laid-back atmosphere and the establishment's efforts to cater to special requests, hinting at a potential for a more enjoyable future.
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The food at Sammy's is fantastic, especially the portobello mozzarella omelette on a bagel, which was truly delicious. However, the home fries were a bit bland. The menu is confusingly arranged, making it hard to distinguish between items, and the staff appeared uncertain about the options. It was also odd having to place orders at one spot and then pick up food and drinks from two separate locations.
Sammy's serves fantastic food paired with exceptional service. We visited for lunch on a busy Sunday afternoon in August and were truly impressed by the attentive and friendly staff. The person at the front register was patient and helpful, guiding us through the menu and taking our orders with care. The manager, Alex, expertly crafted some delicious iced coffees at the coffee bar. At the bagel counter, the team graciously accommodated our special requests without hesitation. I had the Eggplant Parm and Garlic Knots, both of which were excellent. My friends enjoyed various pizzas, including the popular French Fry Pizza, which everyone loved. The food was delicious, and the whole staff worked together to make our meal a great experience. We had a fantastic time and can't wait to visit again soon.
I experienced the worst customer service I've ever encountered. The staff behind the counter seemed indifferent to what I was saying. I ordered a bialy, but I was handed a roll instead. When I pointed this out, I was told that they didn't have any bialys available. I also requested tuna, but the employee was about to give me a white fish salad instead. It felt like there was no organization in place. How do they manage to stay in business?
I truly love this restaurant. The pizza slices are amazing, and the atmosphere is relaxed and cozy. I visited with my band, Aldo Nova, and we had a wonderful time. I'm so glad I found this gem. Thank you very much! A happy customer, Michael.
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QR-Code for the menu
