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Contribute Feedback What NijMiller likes about The Pilgrim:
Met with friends to try This Caterham restaurant. Service was good and food was awesome had a mix of dishes and tried dosa for the first time wow we’ll be back for more of that! Excellent, different and more authentic Indian food than other local Bangladeshi restaurants. We will be back! View all feedback.
What Karen González doesn't like about The Pilgrim:
Food is lovely but the service from one individual is off putting, was rather rushed by a lady who is constantly on her mobile phone and when we went early at 5.00 pm, I asked for a window table had pre booked too) and was advised sit anywhere but they are booked up and need the table by 7.00pm; ok, so we left by 7.00 pm and it was empty just us and one other couple. Guys were lovely the other workers but she was ver... View all feedback.
Staff were very attentive, friendly and speedy. Food was disappointing. Everthing lacked any depth of flavour, was mild almost sweet and although looked good, just didn’t deliver. Obviously South Indian food isn’t for us. Unfortunately, we won’t be back.
Fabulous food and great service. Can’t wait to come back. Just perfect! Beautifully presented delicious dishes. Totally recommend
Food is lovely but the service from one individual is off putting, was rather rushed by a lady who is constantly on her mobile phone and when we went early at 5.00 pm, I asked for a window table had pre booked too) and was advised sit anywhere but they are booked up and need the table by 7.00pm; ok, so we left by 7.00 pm and it was empty just us and one other couple. Guys were lovely the other workers but she was very cold and abrupt and as I said on her mobile all the time; not a great advert for the restaurant; don't think I'll be coming back. Shame a food is amazing but lady let them down.
I popped in for dinner last night, 23 March, the furnishings were basic, wood tables and chairs no table cloths, I was greeted by a very pleasant lady who took me to my table, I had a couple of spicy papadams with pickles, the pickles were very nice, to start I had onion pakoda for my main I had pepper chicken both dishes my very nice, the restaurant is situated on the Croydon Road very close to the train station and where the bus services terminate, it’s well worth a visit.
I went there with my family. I have eaten Kerala food at different places. The atmosphere and food taste seemed okay. It was also served quickly. However, I had mentioned to the waiter that my elder daughter is allergic to milk/dairy, eggs and nuts. I asked at least 3 times that the items ordered for her, namely (kerala style) fish curry and (kerala style) chicken curry did not have any of these ingredients. I and my daughter have eaten these above dishes in other kerala restuarants near Croydon, Sutton etc. and know that these dishes generally do not have any of these above allergens. However, despite this I asked the waiter and he assured me that there is no such ingredient. Within about 10 minutes after my daughter had plain rice along with these curries and leaving the restaurant my daughter vomitted twice and also felt very sick and like going to toilet repeatedly. We administered anti-allegen medicines and rushed home. In fact, during the meal my partner had commented that the gravy was unusually thick and I mentioned that might be merely due to addition of coconut milk (which my daughter is not allergic to). But now, after my daughter's reaction, I suspect that some cream (or some other dairy based) or crushed cashewnut was part of the ingredients. The other possibility was that some utensils were used which had been used previously for the allergen ingredients (possible contamination) This shows some degree of callousness on the part of the staff and lack of sensitivity towards allergens. The staff are not well-trained. The restuarant food taste was good for me. The service was also prompt and the staff were friendly, allthough the food was pricier than some of the other Kerala restuarants in Croydon or Sutton. Will I visit this place again with my family or friends? The answer is a firm NO.