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Contribute FeedbackNestled among numerous play centers, this local soft play venue presents a contrasting experience. While some visitors praise its cleanliness, friendly staff, and well-planned toddler areas, others lament the small play space and unwelcoming service. Many noted the lack of thoughtful layout—particularly concerning safety near the café—and high prices for basic food options. Despite occasional criticism for rudeness and unkempt party preparations, a few found delight in its cozy café atmosphere and gluten-free treats. Overall, the soft play center's suitability seems limited to younger children, with mixed reviews reflecting varied visitor expectations.
Cracking idea. Really good soft play area catering for really little to not so little anymore. Plenty of tea and coffee and cake for mums and dads while the kids play. very reasonable rates for play (they know you're going to get tea and cake so no need to charge the earth for entry!)As clean as they can keep it considering the carnage in there everyday. Loads of toys to play with as well as the two level soft play. I recommend highly.
This play centre is a very poor attempt, considering all the other play centres we have locally. We are spoiled for choice. I visited about 5 times and the place fills very cheaply designed, not a large area for kids to play, okay for 0-2 years, any older and your kids will be board. The place is clean, but very little thought has been put into the layout, toilets are behind the a cafe serving hot drinks and food, children and parents having to walk though, whilst staff are serving, is a bump or fall waiting to happen. I guess this was a cost imprecations, when taking on the lease. The staff are rude and unorganised. A Friend book a birthday party once, not only did they not have any record of booking, they left 12 mums on a wet pavement and said that the place was to full to come in. The coffee and food is all very cheap, everything is the cheap alternative. This is evident from the lack of branded stock and cheap equipment. I will never return and never recommend this play centre, if you want great play for under 7's, give Manic Monsters ago in Edenbridge or Kids Space on the Purley Way. Even better a on a nice day the park. Much better value.
Visited Henry 's with a friend a couple of weeks ago and to say I had a bad experience would be putting it mildly. The staff were rude and unhelpful. I understand the buggy park is there for a reason but when you have a young baby needing to nap I think exceptions can be made to allow the parent to have the buggy nearby to keep an eye on the child. I specifically chose a table with enough room to park the buggy without getting in anyone 's way but was rudely told I would have to move it even after I explained the situation. I ended up having to put the carrycot on the FLOOR and have my baby sleep in there. We then ordered food for ourselves and our kids and after eating it I had to change my daughters nappy. To say the changing area was dirty would be a major understatement, it was filthy! I 'd even go as far as saying it was disgusting. I put my changing mat on top to limit the exposure to my daughter and tried my best to keep her from touching anything. There were no nappy bins as such just normal bins lined with black bin liners (not the clinical waste ones which should be used). The room smelt of dirty nappies. Had I known this beforehand I would not have ordered food. The area used for haircuts was accessible to children and had not been cleaned properly resulting in my daughter being covered in other people 's hair. The baby/toddler toys were mostly broken (dangerous for young children to play with) and absolutely filthy. The only positive is the actual play area itself which is entertaining for kids but I 'm honestly surprised this place has not been shut down for poor hygiene! As a final nail in the coffin myself and my children ended up poorly following our visit. I myself was hospitalised for food poisoning, not only was this painful but I was too ill to look after and breastfeed my own children which was upsetting. I 'm disgusted this place is allowed to accommodate children, let alone serve food.
First impression was one of disgust. My daughter had paid good money for her daughter's birthday party and she was extremely excited. I could not believe that the place had not been tidied up in readiness for our party, there was balloons left laying round from a previous party; food on the floor; an old doll; and the cushions on the chairs were very grubby.
My daughter and I love it here, she is 3 and happily plays for hours if she can we usually meet with friends and its a rare chance for us mums to get a coffee and a catch up while the kids are safe and happy.Food is always nice too. Sometimes they do close up early but this is always advertised on the black board outside and if you want to know in advance they usually put it up on their facebook site.