Kobow - Sydney
Kobow
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Went with other three of my friends. We had the worst Korean food experience ever. We ordered kimchi pancake, yakiniku and seafood pot. The kimchi pancake was burnt and was the worst kimchi pancake we ever had . About the size of the served meat. We were ''appalled '' at the size of the it because it was too small! The service was okay but other than that everything was not satisfying at all.
I went here on the weekend with 5 of my friends, three whom had come interstate for an event in Sydney. The other two friends and I have been to this restaurant numerous times of which we received fairly pleasant service. However, we ordered $45 worth of Beef Brisket and two dishes of the Spicy Pork. Upon ordering, a waiter had spilt water on my friend's iPhone, luckily without damage, but without an apology. When the dishes were served, we received ONE serving on Beef Brisket and ONE serving of Spicy Pork. Our Issue was, the food was not enough for all six of us, and when we went to complain, they argued that the Spicy Pork had the two servings in the one dish, and the Brisket had three in the one. When we got up to complain, hopeful they would serve us the rest of our food, we were horrified when the older lady (presumably the manager or owner) said very rudely everything was weighed and it was all correct. Now, our issue was that we had been there enough times to pick up inconsistencies in their business. In the past, I have previously ordered and ordered TWO Beef Briskets and received MORE THAN OUR THREE SERVINGS. They refused to acknowledge this at all. Our bill was just under $100 and they refused to compensate us, despite any consumer rights we held. On confrontation about the poor service about the smartphone, the woman replied VERY RUDELY with "we busy we busy", failing to even apologise. We left angry and disappointed that we had such a bad experience, especially when our friends had travelled so far to see us for the weekend. I have been to this restaurant at least 5 times, and it has been fine thus far, but this event has been, by far, the worst hospitality experience ever. Will never return again.
I went here on the weekend with 5 of my friends, three whom had come interstate for an event in Sydney. The other two friends and I have been to this restaurant numerous times of which we received fairly pleasant service. However, we ordered $45 worth of Beef Brisket and two dishes of the Spicy Pork. Upon ordering, a waiter had spilt water on my friend's iPhone, luckily without damage, but without an apology. When the dishes were served, we received ONE serving on Beef Brisket and ONE serving of Spicy Pork. Our Issue was, the food was not enough for all six of us, and when we went to complain, they argued that the Spicy Pork had the two servings in the one dish, and the Brisket had three in the one. When we got up to complain, hopeful they would serve us the rest of our food, we were horrified when the older lady (presumably the manager or owner) said very rudely everything was weighed and it was all correct. Now, our issue was that we had been there enough... read more
I went here on the weekend with 5 of my friends, three whom had come interstate for an event in Sydney. The other two friends and I have been to this restaurant numerous times of which we received fairly pleasant service. However, we ordered $45 worth of Beef Brisket and two dishes of the Spicy Pork. Upon ordering, a waiter had spilt water on my friend 's iPhone, luckily without damage, but without an apology. When the dishes were served, we received ONE serving on Beef Brisket and ONE serving of Spicy Pork. Our Issue was, the food was not enough for all six of us, and when we went to complain, they argued that the Spicy Pork had the two servings in the one dish, and the Brisket had three in the one. When we got up to complain, hopeful they would serve us the rest of our food, we were horrified when the older lady (presumably the manager or owner) said very rudely everything was weighed and it was all correct. Now, our issue was that we had been there enough times to pick up inconsistencies in their business. In the past, I have previously ordered and ordered TWO Beef Briskets and received MORE THAN OUR THREE SERVINGS. They refused to acknowledge this at all. Our bill was just under $100 and they refused to compensate us, despite any consumer rights we held. On confrontation about the poor service about the smartphone, the woman replied VERY RUDELY with we busy we busy , failing to even apologise. We left angry and disappointed that we had such a bad experience, especially when our friends had travelled so far to see us for the weekend. I have been to this restaurant at least 5 times, and it has been fine thus far, but this event has been, by far, the worst hospitality experience ever.
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