Reviews

Overall Total Score
3.4 out of 5
Good | 525 reviews

What User doesn't like about Dunkin':
There is an excessive amount of ice in the drinks at this restaurant. One day you may get a perfect drink, but the next it may not be so great. I wish they were more consistent with their beverages. Additionally, the breakfast sandwich is inconsistent in its quality. View all feedback. What Ms Miller likes about Dunkin':
Today, I had an excellent customer service experience at this restaurant. I accidentally ordered hot coffee instead of iced coffee, but the staff kindly replaced it for me without any extra charge. This small gesture really brightened my day, especially after spending money on getting a copy of my car key. If you want to feel appreciated and enjoy a great cup of coffee and a donut, this is the place to go! Yahoo! View all feedback.

Reviews from various websites

Restaurantji
2.7 ★ from 25 reviews
Chris
25.04.2024 - 02:01

After purchase I asked if I can use the restroom, No. And I asked if there is any restroom nearby, No idea. It was the worst customer experience.

Danyelle
25.04.2024 - 02:01

This location has TERRIBLE CUSTOMER SERVICE!! I had a Mobile order from a Dunkin on Forest Ave. because I was running errands on that side of the Island. When I...

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RC
25.04.2024 - 02:01

The staff's attitudes are indifferent at this restaurant. They do not accept any deals from the app when scanned, as nothing shows up on their end. Even when pr...

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Alice
25.04.2024 - 02:01

I discovered a cockroach in the restaurant and realized a piece of hashbrowns was missing from my order.

Alan
25.04.2024 - 02:01

The restaurant has slow, inexperienced staff. Our food arrived about 5 minutes after ordering. Parking is available in the gas station lot, but it can be limite...

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Menu
1.4 ★ from 10 reviews

We order 2 Hot chocolate x- large and when it came they send the cup half empty . Then we order a strawberry dount they send a vanilla dount .. it took them one...

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Took a friend here. I don't eat fast food and I don't like their coffee

My donut areold and taste hard. I ordered from door dash and they will not return my ?. I want it back I'll be there in about am.

The only person who makes the orders correct is the manager, the rest don’t comprehend anything you say , they always mess up orders wasting my time and money....

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Not as good as they should be employees barely speak english

Sirved
2.9 ★ from 43 reviews
Al
24.01.2024 - 00:16

I really enjoy this Dunkin' Donuts location. It is quite small and the staff is friendly. The quality of the Dunkin' coffee can vary from day to day, but overal...

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Yarisa
24.01.2024 - 00:16

I came from Queens and stopped here to get breakfast. The manager, Sonia, was very disrespectful. I asked to use the bathroom because I am pregnant and had been...

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Chand
24.01.2024 - 00:16

I used to enjoy this restaurant but the quality has declined recently. I have been here several times in the past few months and had to ask for my coffee to be...

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Haneen
24.01.2024 - 00:16

Very bad coffee!! It?s definitely reused. The coffee tastes old and watered down! Every time I get coffee from them it tastes the same! This is the last time I?...

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coreyykk
24.01.2024 - 00:16

Not the warmest atmosphere; quite bleak and drab. However, you can?t go wrong with the drinks and the staff were very accommodating when I informed them of an e...

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Int Restaurants
3.5 ★ from 457 reviews
Al
21.08.2023 - 15:54

I really enjoy this small Dunkin' Donuts location. The staff is friendly and the coffee can be hit or miss, depending on the day, but it's still delicious.

Ms
21.08.2023 - 15:54

Today, I had an excellent customer service experience at this restaurant. I accidentally ordered hot coffee instead of iced coffee, but the staff kindly replace...

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Thomas
21.08.2023 - 15:54

I frequent this Dunkin' Donuts daily and find the staff to be very pleasant and efficient. The only drawbacks are the limited parking spots and being understaff...

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