Reviews

Overall Total Score
4.7 out of 5
Outstanding | 4369 reviews

What Kalmann Thomas doesn't like about Bruegger's Bagels:
I love their bagels and will continue to go back, but they really need to improve their online ordering system. They are consistently slow and disorganized. I always allow for an extra 10-15 minutes when ordering ahead because they often take longer than expected. One time our bagels were left on the counter instead of in the pick-up area, and we only found out after asking about our order 10 minutes later. The intro... View all feedback. What Ronnie Wakeen likes about Bruegger's Bagels:
The staff at this restaurant are severely understaffed, leading to poor service. However, the three managers are exceptional and doing their best to train new employees, though they often don't stay long. One thing I will say is that if you are unhappy with the speed of service and long lines, consider applying to work here and help speed things up. View all feedback.

Reviews from various websites

Menu
3.0 ★ from 8 reviews
Kalmann
08.04.2023 - 14:23

I love their bagels and will continue to go back, but they really need to improve their online ordering system. They are consistently slow and disorganized. I a...

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Maximilian
08.04.2023 - 14:23

Each Bruegger should come to this place to learn how to make a suitable sandwich.

Preston
08.04.2023 - 14:23

Experienced the unimaginable customer service. The manager (small, crooked, long beard) simply exposes this really angry vibe. Didn't you say back, even though...

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Catherine
08.04.2023 - 14:23

A terrible customer service waited for over 15 minutes for a bag with bagels and cream cheese. There were 5 employees, including the manager, and only one perso...

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Lindsey
08.04.2023 - 14:23

This particular Bruegger?s somehow hires the most incompetent staff members out of any location I?ve seen. I?m not sure if it?s just constant turn over and new...

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Bruegger's Bagels offers delicious bagels and a tempting selection of drinks, attracting a loyal customer base. However, the restaurant struggles with an inefficient online ordering system and consistently slow service. Customers often experience long wait times, compounded by an understaffed team and frequent turnover among new hires. While dedicated managers strive to train employees, the lack of consistency results in disorganization. Despite these challenges, patrons still cherish the food, though many choose to travel to other locations for a better service experience. With improved staffing and efficiency, Bruegger's could truly shine as the go-to spot for bagel lovers.

Int Restaurants
4.2 ★ from 339 reviews
Ronnie
20.08.2023 - 14:55

The staff at this restaurant are severely understaffed, leading to poor service. However, the three managers are exceptional and doing their best to train new e...

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Terryl
20.08.2023 - 14:55

1. The food is amazing. 2. The drinks are fantastic. 3. The staff is great, except for one person. 4. The individual in question, wearing a faded red shirt with...

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Doordash
4.7 ★ from 3500 reviews
Sirved
3.7 ★ from 43 reviews
Menuwithprice
4.7 ★ from 487 reviews

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