Subway - Springvale

Fast Food, Breakfast, Lunch

Subway

★ 3.7 / 5 (173 reviews)

Despite a recent renovation that left some customers impressed with the cleanliness and modern amenities, experiences at this Subway location have been notably inconsistent. While many patrons appreciate the friendly service and well-made sandwiches, others recount disheartening mix-ups with online orders and disappointing customer service encounters. Complaints include incorrect sandwich toppings, unresponsive staff, and difficulty redeeming coupons. While loyal customers continue to praise the establishment for its quality and ambiance, the frustration surrounding order accuracy and service responsiveness leaves some questioning their future visits. Overall, it’s a mixed bag, reflecting both potential and pitfalls in the dining experience.

Last update: 17.01.2026 from: Jeff

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★ 3.7 / 5 from 173 reviews

Was User at Subway a mag?
This is the most stunning and cleanest subway I've ever been on! It features brand-new renovations, including modern soft drink dispensers and beverage coolers. Some tables even have 110v and USB charging ports available. The facility is wheelchair accessible and offers accommodations for children. I highly recommend it! View all feedback.

What Babette Bright dislikes about Subway:
My husband ordered online—a garlic chicken sandwich and the Boss sandwich. Unfortunately, they mixed up the toppings. My toppings ended up on his sandwich and his toppings on mine, resulting in completely different flavors and sauces on each, not to mention the different meats. It was just gross! I'm extremely disappointed with this restaurant, and to make matters worse, they won't answer the phone. Now my husband ha... View all feedback.

★ ★ ★ ★ ★

Friendly staff. My to-go orders are always ready when I arrive.

★ ★ ★ ★ ★

This is the most stunning and cleanest subway I've ever been on! It features brand-new renovations, including modern soft drink dispensers and beverage coolers. Some tables even have 110v and USB charging ports available. The facility is wheelchair accessible and offers accommodations for children. I highly recommend it!

★ ★ ★ ★ ★

I live near the Shades in Sanford, and I always choose to drive to this Subway because they consistently make great sandwiches and provide excellent service with a smile. It's truly an underground experience!

Jeff

05.06.2024

★ ★ ★ ★ ★

I've used the app multiple times, and each time I've requested extra meat and paid for it, only to find that there’s no extra meat when I get home. Additionally, we typically order two cookies, but we always have to inquire about them when we pick up our order.

Babette

05.06.2024

★ ★ ★ ★ ★

My husband ordered online—a garlic chicken sandwich and the Boss sandwich. Unfortunately, they mixed up the toppings. My toppings ended up on his sandwich and his toppings on mine, resulting in completely different flavors and sauces on each, not to mention the different meats. It was just gross! I'm extremely disappointed with this restaurant, and to make matters worse, they won't answer the phone. Now my husband has to go there in person, even though he has to get to work soon.

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