Wendy's - Springfield

Delivery Services, Crispy Chicken Blt, Fast Food
Menu
Full menu with pictures, prices and categories.

Wendy's

Wendy's
3.2 / 5 (2360 reviews)

Menu

The menu of Wendy's from Springfield comprises about 122 different courses and drinks. On average you pay about $5.2 for a dish / drink.

This restaurant has drawn a spectrum of experiences, particularly in its drive-thru service. Guests frequently express frustration over delays, unavailability of food, and inconsistent hours, with some reporting issues like employees parking improperly or closing early despite advertised hours. Customers also note a lack of positive interaction from staff, which detracts from the overall experience. However, amidst the complaints, there are positive mentions of fresh food and hot fries, suggesting potential for excellence. Regular patrons find value here, showcasing that the establishment holds promise, albeit with room for significant improvement in service and operational consistency.

Last update: 25.01.2026 from: Anonym

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Feedback

★ 3.2 / 5 from 2360 reviews

What Anonym dislikes about Wendy's:
I was incredibly impressed by the exceptional customer service provided by D and Britta at this restaurant. When I was mistakenly charged for the wrong order, I returned to seek a refund. The manager initially told me to come back in the morning, but D took it upon himself to inquire about my visit and order, and promptly contacted the other manager, Britta, to assist with the refund process. Despite being busy, D we... View all feedback.

Stood at theke for 10 minutes, without even being acknowledged, just run out. obviously they don't need my business. I would give zero stars if I could.

Their delivery drivers are superior to McDonald's! Quick and friendly service all the way through!

adriano-cervantes
26.12.2022

Idk, why the website says that they close at 2 o'clock when they roll up in the late night before this time, they will tell them that they are closed, ik why they leave all the lights on, although they claim they are closed, and ik why employees say they are normally closed while they are outside in their car smoking a cigarette. as someone who works over night permanently, it is very important for me to know where I can go late at night when I am hungry, so I am quite disappointed by this whole thing, change the website / internet times or honor them the posted time, just so.

Horrible service. Went around twice to get a plain double bacon cheeseburger. First they caught attitudes saying it wasnt asked when the lady even read it back as a plain double bacon. Then gave it with everything a second time after arguing for 5 minutes the first time. Cold fries. Horrible service. Will never eat at Wendy's again after that experience. Didn't even give a receipt so when I went back with the same bag. Said cant do anything for you. Leave. Crazy. How customer service is anymor

This Burger king is one of the best we've been to. Food is always fresh and fries are hot. We try to go once a week keep up the great work.

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