The Subway - Springfield
The Subway
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I absolutely love this place! They serve the best calzones I've ever had. The service is excellent, and the prices are very reasonable!
I don't mind awake but my food was so dry I could barely swallow it I had left it already came home and they never gave me my mayonnaise or my ranch dressing to go with a sub much less the other ingredients other than meat cheese there were no mushrooms maybe three black olives I was so disappointed when I got done my meal you people need to really get yourself together I guessed in town truly disgusted good night
I have been coming here for years with no problems. Recently the service has really gone downhill. If I could give them no stars, I would. My last few experiences were awful but this last one was our final straw. We made an Order for delivery and paid over the phone with our debit card. About 40 min. went by and we get a call from them. They tell me that our food is ready but they wont deliver to our address tonight because it was farther than they wanted to go. (We are in North Springfield) I explained that we have had many deliveries including one just a week ago. I was then told that they were “extra busy” tonight so if I wanted them to deliver they were going to charge me an additional delivery fee or I could meet the driver somewhere to get our food. I was speechless! Never have I had a business call and give me an ultimatum. Remind you that I had already paid. We have always been a fan of The Subway but we will no longer be giving them our business.
I would never ever order from here again they were rude and my bf ordered a Italian sub and they refused to put cucumbers on it it's suppose to be about what the customer wants not what they want , the subs were soggy and the bread was stale wouldn't recommend this place
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