Qdoba Mexican Eats - Springfield
Qdoba Mexican Eats
Description
Mixed reviews recounting experiences at a chain restaurant. Some mention cleanliness issues, slow service, and unprofessional staff, while others commend exceptional customer service and efficiency during busy times. Despite the variety of feedback, the overall consensus seems to point towards a need for improvement in several areas to enhance the dining experience.
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Feedback
I visit this location frequently during my lunch break and am always greeted with a warm hello and prompt service. I truly appreciate the staff's dedication to ensuring their customers are happy, and I enjoy coming to this restaurant. Thank you to the Qdoba team on Kimbrough—you are greatly appreciated! P.S. You make the best burritos with queso I've ever had. Keep up the great work!
This was the dirtiest Qdoba I have ever visited. There was old food scattered all over the service line, and the restaurant was completely empty except for us, so it wasn't even during a busy time. The rice was severely undercooked; we asked a staff member if it was fully cooked, and they assured us it was. However, the rice was crunchy and clearly not done. I would not recommend dining here.
I have been to other Qdoba restaurants and always enjoyed my meal, but this restaurant was not good. The ground beef in my bowl tasted like it had been sitting around awhile. The tomatoes had the stems on them and the overall taste was just off. My dad had chicken in his bowl and it too was overcooked and dry.
The food was absolutely great. I ended Up injuring myself. I went to sit in a chair.. I barley touched it and the back legs folded in. I hit my head back and arm. Went and told a worker he came over grabbed the chair and walked off. Didn't ask if Iwas ok or anything. I really think the equipment needs to be checked daily.
FAQ
More information
QR-Code for the menu

