Panera Bread - Springfield

Very disappointed in my experience today. I placed a $40 online order and when I got home my cookie was missing and the cappuccinos didn’t have the requested va... read more Very disappointed in my experience today. I placed a $40 online order and when I got home my cookie was missing and the cappuccinos didn’t have the requested vanilla syrup I paid for. The turkey bravo bacon sandwiches didn’t have any bacon on them or the sauces I selected and the mac was cold, this is the second time something like this has happened at this store. I love Panera but this store has to get it under wraps, I don’t want to go back to this store. Last time they told me a lot of traini … – show

The tomato soup and flatbread pizza are fantastic! This time, we also tried some muffins. The loaded teas have become a favorite for our family. read more The tomato soup and flatbread pizza are fantastic! This time, we also tried some muffins. The loaded teas have become a favorite for our family.

Went there during the snow. The sandwich was wrong. I would've went inside to fix it but the lady had a massive attitude problem and I didn't want to deal with... read more Went there during the snow. The sandwich was wrong. I would've went inside to fix it but the lady had a massive attitude problem and I didn't want to deal with her. Probably not going back.

Staff here is amazing and fun. The food wasn't the best looking or tasting to my liking but it also had a decent price value. I tried a yogurt smoothie and as w... read more Staff here is amazing and fun. The food wasn't the best looking or tasting to my liking but it also had a decent price value. I tried a yogurt smoothie and as with most places I'm disappointed with no enough fruit and a bland flavor. My niece had the Chicken Noodle Bread Bowl, she said it was okay.

CHECK THE BAG BEFORE YOU LEAVE. Unfortunately, this location consistently does not give you all the food you ordered and paid for, or gives you the wrong things... read more CHECK THE BAG BEFORE YOU LEAVE. Unfortunately, this location consistently does not give you all the food you ordered and paid for, or gives you the wrong things. I'd say 75% of the time they miss things. In the past, I've called them about it and they've been dismissive and even if I drive back over there, they do not offer coupons, apologies, nothing. Just have to spend another 20+ minutes in the car to get the food I paid for. I don't know why this is such a consistent issue at this location.