Mcdonald's - Springfield

The staff is always very kind and helpful. I've never received an incorrect order. The guy who manages the drive-thru at night is really funny! read more The staff is always very kind and helpful. I've never received an incorrect order. The guy who manages the drive-thru at night is really funny!

The customer service is quite good, as you place your order using a kiosk. The delivery of your order is impressive, as they double-checked it and noticed the m... read more The customer service is quite good, as you place your order using a kiosk. The delivery of your order is impressive, as they double-checked it and noticed the mistake before it was sent out. However, the wait time for two orders can be a bit lengthy. Nevertheless, the pleasant customer service makes up for it.

It's right by my workplace, and I absolutely love it! I always have a fantastic experience there. read more It's right by my workplace, and I absolutely love it! I always have a fantastic experience there.

They always get the other wrong, something is always missing from the order. I asked them to display my order on the machine and they refused, so I couldn't rev... read more They always get the other wrong, something is always missing from the order. I asked them to display my order on the machine and they refused, so I couldn't review what they put down. The cashier was rude they were slow as heck to deliver the meal. This isprobably the worst food service I've had in a McDonald's. I'll never go again. Chick-fil-A is more polite and faster and thenearby pizzeria is also far superior

Waited 20 minutes for a large coke. Time was 5:29 pm on a Monday. The people in the back are cooking the fries without gloves. Very bad service. I wouldn?t orde... read more Waited 20 minutes for a large coke. Time was 5:29 pm on a Monday. The people in the back are cooking the fries without gloves. Very bad service. I wouldn?t order food from here very unsanitary. Management is very bad here.