Bertucci's - Springfield

The food was good and the service was ok. It was not busy but it took a while to see our wait staff for drink refills or additional bread. read more The food was good and the service was ok. It was not busy but it took a while to see our wait staff for drink refills or additional bread.

The Italian food was one of the worst. I think most people come for the pizza. I enjoy new experiences and that's what this was. I probably will not come back.... read more The Italian food was one of the worst. I think most people come for the pizza. I enjoy new experiences and that's what this was. I probably will not come back. The server was nice though!

Absolutely delicious! The best pizza and rolls! Would highly recommend read more Absolutely delicious! The best pizza and rolls! Would highly recommend

I had a pretty decent experience here. No wait, food serving were fairly large for the price. Service was okay, but overall I’d be willing to give this place an... read more I had a pretty decent experience here. No wait, food serving were fairly large for the price. Service was okay, but overall I’d be willing to give this place another go.

Bertucci's restaurant is one of the most terrible experience that I had in a restaurant. Please, avoid a bad time and waste your money over there. I arrived 8:1... read more Bertucci's restaurant is one of the most terrible experience that I had in a restaurant. Please, avoid a bad time and waste your money over there. I arrived 8:15pm, and the place is closing at 9:30pm. My wife and I ordered simple food: Bertucci's platter asstarter 4 chicken wings, 2 garlic bread, 2 meatball, 2 grilled cheese), 1 lasagna, and 1 chicken Parmigiano. The garlic breadwas not fresh made today, the consistency indicated it was made a day ago as sooner. The lasagna supposed made in a brick ovencame totally cold in the center. This issue happened when you change the brick oven by microwave. The waitress was so nice, andthat disaster was not her fault. She tried to fix the issue, and offered me a new lasagna whole the clock shows 9:00 pm. I saidplease don't, but she insisted. Well, there is the picture of the same plate that she brought. I guess the chef put more cheeseon top, and place into the brick oven until burn it. I never will back to that place where the only 2 good thing was de waitressservice and the salad for US$88.00 inc. Tip). Sadly, here is not option less than 1 star because they broke a record for badquality food.