Hunan West - Springfield
Hunan West
Description
Hunan West has been a beloved spot for many locals, celebrated for its generous portions and reasonably priced menu. However, recent visits reveal a decline in food quality and service consistency, prompting some long-time patrons to reconsider their loyalty. While some diners still rave about delicious dishes and friendly staff, others express disappointment over saltiness and mishandling of dietary preferences, highlighting a crucial need for improved quality control. The charming ambiance remains a strong point, but if service and food don’t align with expectations, loyal customers may seek alternative dining options in the area.
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Ok food (basil fried rice). Ok service (almost empty at 2 pm on a saturday). Ok atmosphere. One novel experience. A “refill” charge for fountain soda. Never seen that in a similar restaurant. If that was mentioned on the menu, I missed it. Not mentioned when I was asked would you like more coke?” Service: Dine in Meal type: Lunch Price per person: $20–30 Food: 3 Service: 3 Atmosphere: 3
Great food and even greater customer service.. highly recommended... Food: 5 Service: 5 Atmosphere: 5
Great Chinese food with a lot of variety! You have to try their “in-house made” dumplings. They are the best ever! The service is really good as well! Service: Dine in Meal type: Lunch Price per person: $10–20 Food: 5 Service: 5 Atmosphere: 5 Vegetarian offerings: Vegetarian menu or section
Last night Had a 70th Birthday gathering. Everything was well planned Food was delicious and service was 5 star. Service: Dine in Meal type: Dinner Price per person: $30–50 Recommended dishes: Hot Sour Soup with Egg Rolls, Soup, Hot Sour Soup Recommendation for vegetarians: Highly recommend Vegetarian offerings: Large vegetarian selection
I have been coming here my whole life and I LOVE this place. I compare every other Chinese American place to here (they all pale in comparison, by the way). The food is always amazing, the people are even better. If they ever close I will camp out on the sidewalk until they reopen. The Mai Tai's are simply the best EVER and their fried rice is insanely good. Will never stop returning here. Food: 5 Service: 5 Atmosphere: 5
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QR-Code for the menu
