Chipotle Mexican Grill - Springfield
Chipotle Mexican Grill
Description
**Dining Review: Chipotle Springfield – A Mixed Bag of Experiences**
Patrons of Chipotle in Springfield share a somewhat polarized view of their visits. While some rave about the flavor-packed burritos, particularly the infamous "soup burrito," others lament their encounters with overly spicy meals and lackluster service. Many customers reported delays and cold food from online orders, leading to significant disappointment. However, standout service from staff members, like the commendable Mr. Ali Al Humairi, has shone through, with his courteous assistance in unexpected situations earning him praise. Overall, visitors recommend caution, with a focus on fresh ingredients and customer service vital to the dining experience.
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Feedback
I ordered off doordash a couple days ago (a burrito and a bowl . it seemed they included all the toppings we ordered on our food which was wonderful (although the ingredients seemed rather old?? . it had said a 19 minute wait for my food to be delivered, igot my order after over 40 minutes which is absolutely insane! and not to mention my food was cold upon arrival! it wasn?t evenwarm, i had to put it in the microwave for 2-3 mins. by reading the other reviews i can see other people had the same issue. itried to upload a review via doordash but they refused to upload it so here i am. i am beyond disappointed with the service fromthis chipotle and would not recommend trying to order online as it will 100% not be speedy service.
Just cant do chipotle anymore tbh. I got the WORST serving of extra barbacoa i have ever gotten. 5.20 for it at that. Bowl rang up to almost 16 bucks sheesh. Im retiring from chipotle not gonna lie.
Worst Chipotle ever! A rude and inexperienced staff woman threw food across the counter and charged $5.20 for a 4 ounces cup of barbacoa for a kids meal. This person should not be working in this industry.
The young gentleman, Mr.Ali Al Humairi is very well mannered young man. I had accidentally spilled my honest kids juice fountain drink due to slipping and Ali came rushing to the rescue! He helped me get up and offered to clean the juice off of me. I askedfor his name and offered to give him money but he declined. What a noble and remarkable young man. He deserves a raise !!
Make sure to come to this chipotle when you?re in the Springfield area for a soup burrito. Couldn?t tell if the girl was just messing around by drenching my burrito in hot sauce after just asking for a standard scoop. My mouth has been on fire for 10mins and still is as I?m writing this.
Menu
Drink
Side Dishes
Chips Tomatillo-Red Chili Salsa$3.0Bowls
$11.9
