Chipotle Mexican Grill - Springfield

I ordered online and asked for light red sauce. You may ask what did I actually get? The answer to that is simple, I got red hot chili soup with 4 pieces of chi... read more I ordered online and asked for light red sauce. You may ask what did I actually get? The answer to that is simple, I got red hot chili soup with 4 pieces of chicken. I?m genuinely not the person to write a negative review but I?ve genuinely been sweating for the past thirty minutes.

I ordered off doordash a couple days ago (a burrito and a bowl . it seemed they included all the toppings we ordered on our food which was wonderful (although t... read more I ordered off doordash a couple days ago (a burrito and a bowl . it seemed they included all the toppings we ordered on our food which was wonderful (although the ingredients seemed rather old?? . it had said a 19 minute wait for my food to be delivered, igot my order after over 40 minutes which is absolutely insane! and not to mention my food was cold upon arrival! it wasn?t evenwarm, i had to put it in the microwave for 2-3 mins. by reading the other reviews i can see other people had the same issue. itried to upload a review via doordash but they refused to upload it so here i am. i am beyond disappointed with the service fromthis chipotle and would not recommend trying to order online as it will 100% not be speedy service.

I order online and pick up. When I pick up, I realize that I have a free drink in my rewards, so I did try to redeem and they told me that I have to buy somethi... read more I order online and pick up. When I pick up, I realize that I have a free drink in my rewards, so I did try to redeem and they told me that I have to buy something, I show them my bag with a bowl that I order and pay online, and they say no. that i need to buy something there. So I just walkout. Make sure you know how those rewards work, Im eating my chipotle without a drink : hahahha

Just cant do chipotle anymore tbh. I got the WORST serving of extra barbacoa i have ever gotten. 5.20 for it at that. Bowl rang up to almost 16 bucks sheesh. Im... read more Just cant do chipotle anymore tbh. I got the WORST serving of extra barbacoa i have ever gotten. 5.20 for it at that. Bowl rang up to almost 16 bucks sheesh. Im retiring from chipotle not gonna lie.

Worst Chipotle ever! A rude and inexperienced staff woman threw food across the counter and charged $5.20 for a 4 ounces cup of barbacoa for a kids meal. This p... read more Worst Chipotle ever! A rude and inexperienced staff woman threw food across the counter and charged $5.20 for a 4 ounces cup of barbacoa for a kids meal. This person should not be working in this industry.