Reviews - Hardee's

Breakfast, Fast Food, Burgers

Reviews summary

Hardee’s has garnered a wide array of customer feedback, reflecting both highs and lows. While some patrons appreciate the friendly service and hot food, others express disappointment over cold meals and incomplete orders. Many mention the inconsistency in food quality, with specific items sometimes falling short of expectations. Despite these complaints, some late-night visitors are grateful for the limited options and friendly staff. Efficiency in the drive-thru is highlighted positively, though issues like flat soda and missing condiments detract from the overall experience. Overall, Hardee’s remains a hit or miss destination for diners.

Overall Total Score
3.3 out of 5
Good | 3381 reviews

Was Samantha Alexander at Hardee's a mag?

I had the pleasure of being serviced by two model employees, Shakiya and Samarie. They were friendly, outgoing, helpful!!! Asked if I wanted to try an item. They did their jobs and well. Both of their attitudes showed that they like their jobs and WANTED TO BE AT WORK. Great customer. I will definitely frequent this Hardees on the strength of these 2 young ladies. I really and truly appreciated my experience with the... View all feedback.

What Cole Johnson dislikes about Hardee's:

My breakfast sandwich was very hard on top and moist on the bottom, so I suspect it had been sitting in a warmer for sometime. I didn't finish it, because it just wasn't good. Also, they have now started asking for tips when paying with a card... View all feedback.

Reviews from various users

Nicelocal

Last update : 21.08.2024

2.8 ★ from 18 reviews
jackie-d-bush7262
21.08.2024

Ordered their new hot honey chicken sandwich and ended getting a plain chicken sandwich, nothing on it. Was missing one of the fries I ordered

raynisha-b
21.08.2024

Way better than MC Donald's

home-s-fox166
21.08.2024

Open 24 hours! Don is a great boss. He is a good guy to work for. He does his best to create a friendly working environment and every day, at the end of my shift, I leave with a smile on my face. The staff is understanding and friendly to work with. As for customer service, we strive our best to keep drive thru times under two and a half minutes. Dining room is open, clean and inviting too! We treat all customers with utmost importance. The food is great too. All of our food is genuine. No gar … – show

gregg-r-mushroom6
21.08.2024

Sandwich was cold

msjleejl-l
21.08.2024

The child at the window with the green “hair” is beyond rude! After patiently waiting in the drive through, once I arrived at the windows I asked if I could upgrade my fires. She responded NO! (With an attitude). I said ok. I then asked if I could change the flavors of my ice cream cones. The child paused, let out a huge puff of air then said ma’am …………… we’re not supposed to take anything back. I stopped her and said ok thank you. She continued to talk and said- wait! (With an attitude) I’m t … – show

Gastroranking-it

Last update : 17.04.2024

3.0 ★ from 10 reviews
jakhongir-mirkhoshim
17.04.2024

There's an excellent employee named Roxanna who is always friendly, efficient, and has a great sense of humor.

karen-baker-engineer
17.04.2024

I ordered two kids' meal cheeseburgers, and they had an off taste, as if they had been sitting out for a while. The fries were too salty as well.

samantha-alexander-b
17.04.2024

I had the pleasure of being serviced by two model employees, Shakiya and Samarie. They were friendly, outgoing, helpful!!! Asked if I wanted to try an item. They did their jobs and well. Both of their attitudes showed that they like their jobs and WANTED TO BE AT WORK. Great customer. I will definitely frequent this Hardees on the strength of these 2 young ladies. I really and truly appreciated my experience with them. We need more fast food workers like them. I pray this review doesn’t go unnoticed.

john-g-tree32
17.04.2024

Cost has gone up and quality has gone down

cole-johnson-fern221
17.04.2024

My breakfast sandwich was very hard on top and moist on the bottom, so I suspect it had been sitting in a warmer for sometime. I didn't finish it, because it just wasn't good. Also, they have now started asking for tips when paying with a card...

Menu

Last update : 26.12.2022

2.8 ★ from 10 reviews
gusikowski-yessenia
26.12.2022

We visited McDonald's and Burger King near this Hardee's for a milkshake. Unfortunately, both ice machines were broken. We then tried Hardee's, but they had just run out of ice as well. As a consolation, we ordered a small burger since we had forgotten to do so at McDonald's. Due to the lack of ice, they gave us a large burger for free. The service was amazing and far superior to Burger King and McDonald's. We are grateful for their kindness. The food was also delicious. We hope their milkshake machine gets fixed soon!

pinkie34
26.12.2022

As a taxi driver who works the night shift, I often find myself needing a place to eat after 10:00 p.m. Luckily, Hardee's on Jefferson is one of the few options available. I have visited this restaurant multiple times after work and have always been greeted by the very friendly overnight staff. Their specialties are delicious and the food is always served hot. I cannot recommend this place enough!

steuber-nolan
26.12.2022

I wait to order after a customer in the drive thru by 1:45 o'clock 8/27/22 when I heard the ton of the worker's voice over the conversation, I immediately decided not to support her business and pulled out. he must be reminded that customers why he is paid, he needs an adjustment. his position ran from another customer.

pinkie34
26.12.2022

Carl Karcher if he was still alive) would have suggested closing this store if had been served as shitty order as I and my friend did yesterday. The food was cold, the buns were over grilled to the point of having a styrofoam texture and the French fries were so old they could have had their own boring card. If you like cold crappy food and CSR's who act like they would rather be at the dentist's chair than working here, then this place is for you. But, if you want to actually have an edible meal, steer clear of this place.

bosco-daryl
26.12.2022

It's fast which is the best I can say for it. We got burgers and soda. The soda was flat and 3/4 filled with ice even though we asked for no ice. The burgers were okay at first but had an off putting after taste that we finally located to be from the lettuce.

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2.8 ★ from 372 reviews

FAQ

The second closest parking lot is Capitol Complex Visitors Parking, located 686 meters away from Hardee's.

The community at Menu has uploaded these Snapshots of Hardee's from Springfield. They depict the dining venue at Hardee's, including the interior, location and of course, striking Images of delicious menus from Hardee's.

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