Derby Deli - Springfield
Derby Deli
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Heather is a godsend! I have visited her twice in the past week in search of a gift basket, which is surprisingly hard to find in Springfield. Despite my last-minute requests and limited budget, she was able to accommodate me and the end result was stunning! The gift baskets were filled with high-quality meats, cheeses, and snacks. Heather even made a special basket without alcohol for a recipient who doesn't drink. Her customer service is truly exceptional, and I am incredibly grateful to her. I highly recommend this place.
This was my first time visiting this restaurant and I was thrilled with the extensive variety of alcohol options and unique gift items available for purchase. I spent a full hour browsing through all the adorable merchandise, including candles, soaps, seasonings, and more. I was especially excited to find McGillicuddy's apple pie, a product not available in California, so I made sure to stock up before heading back home.
I didn't end up making a purchase, but after a lengthy conversation with the manager, Desiree, I definitely would have bought something if they had what I was looking for. She was honest, fantastic, and extremely helpful. She truly made the whole experience worthwhile. I wish everyone was as cooperative as she is, and I truly wish I could have more interactions with her. The Brown Derby is fortunate to have her. I also appreciate their fair pricing and not overcharging for alcohol.
Ordered a couple of bottles to be shipped. The whole process was extremely easy. Great communication, well packed, and delivered next day. Will definitely be ordering again, and hopefully one day I can visit in person.
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