Chipotle Springfield Mall

The food was delicious! I love Chipotle; it's one of my favorite restaurants. read more The food was delicious! I love Chipotle; it's one of my favorite restaurants.

This is one of the worst restaurants I've been to. The service was poor, and they charged me extra. When my daughter requested a refund, the manager refused to... read more This is one of the worst restaurants I've been to. The service was poor, and they charged me extra. When my daughter requested a refund, the manager refused to comply. I only got my money back after I pointed out that the veggie bowl was supposed to come with guacamole. I recommend being cautious when placing your order.

I ordered ahead through the app but ended up waiting a long time for my food. It seemed like they didn't start preparing my order until after the line had clear... read more I ordered ahead through the app but ended up waiting a long time for my food. It seemed like they didn't start preparing my order until after the line had cleared. I understand that they can get busy, but having to wait half an hour for my order to be made is just unacceptable.

Will not honor the bday freebie without the app voucher read more Will not honor the bday freebie without the app voucher

Ordered an Al Pastor Bowl, and a drink and a bag of chips, I was able to get my food, but they forgot to give me the chips that I paid for. But even still, I lo... read more Ordered an Al Pastor Bowl, and a drink and a bag of chips, I was able to get my food, but they forgot to give me the chips that I paid for. But even still, I love it.