Casey's - Springfield
Casey's
Description
A comprehensive review of a local convenience store highlights a mix of positive and negative experiences. While some customers appreciate the friendly service and delicious pizza, others were disappointed by the closure of restrooms during the pandemic and experienced issues with product expiration dates. Those who received exceptional customer service praised specific staff members for their personable interactions and helpfulness. Despite some criticisms, loyal patrons continue to frequent the store for its welcoming atmosphere and quality products. Overall, the store is recognized for its hospitable environment and tasty pizza options, making it a popular choice for locals and visitors alike.
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Feedback
Great Management and customer Service! They feel like Family to me! Tesla is one of the BEST sales clerks I 've every encountered! She knows how to talk to people, very pleasant and outgoing! Jeff, on overnights, is awesome too! Not to mention,they have GREAT Pizza!
Not a bad little store. Always kind of busy but always friendly staff. I have gotten quiet a few expired red diamond sweet teas from here and I mean expired by a few weeks to months straight from the coolers so always check expiration dates on your items.
I was very disappointed with my experience at this restaurant. I entered with my service animal and made a purchase, but when I requested some water for my animal, I was told it would cost 52 cents. It felt like they were just trying to exploit customers. I decided to leave without paying and do not plan to return to this location. I recommend going to Kum and Go instead, where they genuinely care about their customers. Previously, an employee at Kum and Go even provided free water for my service animal after I'd already made a purchase, demonstrating exceptional customer service. They have definitely earned my loyalty.
I’m not a fan of stopping at gas stations or convenience stores that have closed their restrooms due to the pandemic. I stopped by to grab an energy drink and use the facilities, but I was disappointed to find the restrooms were locked when I arrived. This is why I prefer visiting Kim 'n Go instead.
Menu PDF
More information
QR-Code for the menu
