Jack's - Menu

I have been to Jack's about three times as a eat-in lunchtime customer and have always had a pleasant experience. The food is good and the atmosphere is general... read more I have been to Jack's about three times as a eat-in lunchtime customer and have always had a pleasant experience. The food is good and the atmosphere is generally good. Service had been a bit slow but the last time was pretty bad. Waited over an hour for our order but nothing came despite asking staff several times. I told one of the usual waitresses (Emilina or Emerilina) who was extremely rude and said we were told it would be a long wait (not true) and after I pointed out a number of tables who had arrived after us and had been served, she refused to acknowledge this and said that everyone had been there before us (i.e. more than 1 and 1/4 hours, yeah right) but we should just leave or whatever we wanted to do. One of her colleagues was very apologetic but admitted that we should have been served or told that there was an issue. Last experience was not pleasant and I refuse to come back!

Great food and lovely, professional staff who can't do enough. Highly recommend. They also double up as a fab venue. Can't praise them enough, super place! read more Great food and lovely, professional staff who can't do enough. Highly recommend. They also double up as a fab venue. Can't praise them enough, super place!