Taco Bell - Smithfield

The woman who has been taking orders in the drive thru doesn't listen. Today is the 4th time she has gotten my order wrong. She also did the orders in front and... read more The woman who has been taking orders in the drive thru doesn't listen. Today is the 4th time she has gotten my order wrong. She also did the orders in front and back of me wrong too.

I give this restaurant 5 stars for its kindness. I truly appreciate the cheerful attitudes and genuine effort of the staff to make a positive impression on cust... read more I give this restaurant 5 stars for its kindness. I truly appreciate the cheerful attitudes and genuine effort of the staff to make a positive impression on customers at this location. Thank you for being so wonderful!

3rd time going either door is locked or no drive thru. Not everyone has mobile order. No Service ever. This place is on way home but, if you can't even order. S... read more 3rd time going either door is locked or no drive thru. Not everyone has mobile order. No Service ever. This place is on way home but, if you can't even order. So this place being in Smithfield either needs to sell to someone who can manage better cares more or close down. Your bottom line has to be effected. Maybe you need a whole new crew or Manager needs to be there more and make changes. So disappointing again but, rest assured you have been crossed off my stop list.

Was given the completely wrong order not the first time this has happened here. Staff incredibly incompetent I’m a vegetarian so this food was useless to me and... read more Was given the completely wrong order not the first time this has happened here. Staff incredibly incompetent I’m a vegetarian so this food was useless to me and wasted. $10 down the drain, always check your order when going here before driving home because it will probably be wrong. The dumbing of America, can’t even get food I pay for.

Went for a chicken crispanada, a nacho belgrande with extra meat, no tomato’s and no beans. another nacho belgrande but also no tomatoes no beans. with a cup of... read more Went for a chicken crispanada, a nacho belgrande with extra meat, no tomato’s and no beans. another nacho belgrande but also no tomatoes no beans. with a cup of water and a wild cherry freeze. now how i know what i ordered? because that is what was repeated to me in the drive thru. get my order and am missing the chicken crispanada, i say that nicely to ms jasmine and am immediately told that is not what was on my receipt and not what i ordered, i would’ve understood if this was in a polite more respectful manner. but i got everything but polite and respectful! MIND YOU ms jasmine never gave me a receipt to confirm my order was incorrect, which you would assume so since i’m the customer! i decided to get a refund for my entire order because not only was i dissatisfied with my order and the food, but the service and the manager working. been to this taco bell over the years and it just seems to keep getting worse! not sure what i expected