Subway - Smithfield

#25 - Fast Food - Smithfield, American, North American
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Subway

Subway
3.9 / 5 (2715 reviews)

Description

At Subway on Bennschurch Blvd, customer experiences seem to swing between disappointment and satisfactory service. While some patrons have encountered unmotivated staff, long wait times, and instances of unsanitary practices, others highlight the dedication of attentive employees, particularly manager Heather, who has successfully fulfilled special requests with precision. The restaurant delivers reasonably priced, fresh food, and while cleanliness may be questionable at times, the overall friendliness of the staff stands out. The atmosphere, however, suffers from blinding sunlight during certain hours. Those returning to Subway are reassured by familiar faces and improved service, leading to mixed yet hopeful prospects.

Last update: 17.01.2026 from: Michelle

Feedback

★ 3.9 / 5 from 2715 reviews
melynda-gwaltney
21.11.2023

Service: Dine in Meal type: Lunch Price per person: $10–20 Food: 4 Service: 4 Atmosphere: 4 Recommended dishes: Sweet Onion Chicken Teriyaki

blackdrop-art
29.04.2024

Manager 's daughter (who works there) was extremely rude to me and my fiancé. Ignored all my questions I asked her and gave me dirty looks. She made my fiancé 's sub wrong after asking multiple times what is was. Made my sun wrong as well after asking mewhat I want multiple times. Overall bad experience the only thing good there was the meat.

wendy-baranak
29.04.2024

I have been in many Subways to order and eat. This Subway, in the past, has been one that kept me away due to its lack of cleanliness and worker attitudes. However, I took a chance to order from here due to a request from the group that I wasentertaining. I went in and spoke personally to the manager, HEATHER, who took my order and listened carefully to what I wanted. I ordered four different foot long subs that I asked to be cut into 4 inch pieces with all the toppings and dressings to be puton the side so the bread wouldn't get soggy before serving. When I picked up the order, it was absolutely PERFECT! The subswere fresh and the sides were in individual cups with lids. All dressings/oils were in individual travel packs. The order wasexactly what I ordered. THANK YOU HEATHER FOR A JOB WELL DONE!

michelle
22.06.2024

I took a chance by going to Subway on Bennschurch Blvd. My past experience with them have not gone well. There continues to be unsanitary practice of handling of food, lack of hand washing. As the server was making my sandwich, the person was going to put brown lettuce on my sub. I asked the server if they had any more lettuce to use. She stated no. The entire container was brown. I then asked about the manager of the store. I got a response that Heather was the manager. I asked about a contact number and she attempted to give me the store number. There seems to be unsanitary handling of food and a non caring attitude from some of the staff that work at this eatery. I will not be supporting this establishment......

patricia-dorsey-1
22.06.2024

Was not attending with younger children making their own order.

FAQ

The restaurant offers free WiFi for its visitors.

The premises on site are wheelchair accessible and can also be used with a wheelchair or physical disabilities.

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