Ruby Tuesdays - Feedback

We were seated almost right away, but there weren't enough seats for our group of seven—only six chairs at the table. We waited for about two minutes until we..... read more We were seated almost right away, but there weren't enough seats for our group of seven—only six chairs at the table. We waited for about two minutes until we...

I had a terrible experience today! The manager mentioned that they were short-staffed, which is why we had to wait an hour for lunch. They... read more I had a terrible experience today! The manager mentioned that they were short-staffed, which is why we had to wait an hour for lunch. They...

Terrible experience. First, I want to mention that our server (Shelly, I believe) was excellent. However, we ordered two burgers and two salads... read more Terrible experience. First, I want to mention that our server (Shelly, I believe) was excellent. However, we ordered two burgers and two salads...

The restaurant had a limited number of staff, but the waitress was friendly and helpful, albeit a bit too enthusiastic for the tranquil atmosphere. The food was... read more The restaurant had a limited number of staff, but the waitress was friendly and helpful, albeit a bit too enthusiastic for the tranquil atmosphere. The food was fantastic! I tried the chicken mac and cheese, and it was quite substantial. I also had the cheesecake, which was absolutely delicious! Although more staff would be beneficial, I really enjoyed my dining experience overall.

We tried the shrimp fondue, and it was quite good, though a bit on the salty side, especially paired with the tortilla chips. We also had the mushroom Swiss bur... read more We tried the shrimp fondue, and it was quite good, though a bit on the salty side, especially paired with the tortilla chips. We also had the mushroom Swiss burger, which was perfectly cooked and delicious. The menu is extensive, and everything looks tempting. However, the drink prices are excessively high—$9 for a glass of wine and $5 for a bottle of beer. There's no need to set the prices so high to be successful.

We would give Dominique 5 stars, but not necessarily the restaurant. The food was good, but service was slow. The garden bar was clean and well-equipped. We wer... read more We would give Dominique 5 stars, but not necessarily the restaurant. The food was good, but service was slow. The garden bar was clean and well-equipped. We were there for almost two hours, and our assigned waitress never bothered to welcome us or take our order. We had to ask Dominique for assistance, and she notified our waitress (who still hadn't arrived). Fortunately, Dominique stepped in to take care of us. If you visit Ruby Tuesday's in Smithfield, make sure to ask for Dominique!