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Contribute Feedback What Hannah Dörfelt doesn't like about Dunkin':
Absolutely ridiculous. The workers know nothing about a simple latte. I paid $20 for ONE latte. I wanted an oat milk latte with 5 shots, they charged me for the latte and 5 additional shots. I tried to explain that that’s wrong because of the base latte shots are not extra. The manager told me that it is right because a large only comes with one large shot of espresso (what? and only refunded me one shot after arguin... View all feedback.
Food was cold in the middle and hot on the outside. And I also ordered more than one thing in each item was still cold in the middle. Customer service was terrible. I asked if I could have a refresher and if they still had the option for coconut milk and the employee said you don’t see it on the menu do you? Well, I am not the one that gets up to clock in and work here so I wouldn’t know. I should have known that the food quality was not going to be good based off the customer service. 0/10 do not recommend this location.
Coffee and flavor never taste right and staff is very
Bathrooms “aren’t” available even when your a customer. What a joke.
My two most recent visits to this location the young woman messed up on both of my drinks. Before she corrected my orders, she argued with me. That is so unprofessional. Whoever the manager is at this location really needs to have a talk with her/his staff.
Mercedes took care of me and I ordered the banana split....she made it look sooooo beautiful and most importantly she was very professional and kept smiling ?
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