Ortiz - Santa Fe

Beautiful place and great food and service love the Chimayo Harissa Shrimp appetizer.

No one greeted us. After we were told to seat ourselves they told us we sat in the wrong area. Sat our family of four at a cocktail table in the bar. 30 minutes to get drinks. Hour and 15 minutes to get food. One drink refill the whole time. Food was OK at best and far from the quality I would expect from at $25 per plate price tag. Did I mention no kid menus? Should have gone with my gut and left early on. I am a loyal Hilton customer but this was a HUGE miss. Not what I expect from a Hilton property.

The place was empty when we were seated. The seating setup is less restaurant and more coffee house which is to say, impractical. The food was okay, but less so based on the price. I got the flatbread which is essentially a rectangular pizza. It was just okay, nothing great here. The chips and salsa and guacamole was ok, but the chips were flat out stale. Price dictates it should be excellent. Our server was very good. I cannot recommend and I probably wouldn’t eat there again.

First, they served kids 2-day expired milk, which we discovered after drinking it. Burrito cold. Inferior ingredients. Daughter took one bite of the oatmeal and set it aside. I asked her if it tasted bad, and she said, take a bite, I dare you... Son left 90% of his pancakes, and the boy eats everything in sight...but not those pancakes. The omelet station was good, and the coffee was pretty good. Total bill for four with most of the food uneaten: $71. Don 't eat here.

What a surprise! We were expecting average food but were very pleased with an excellent dining experience. The Tortilla Soup was excellent. Highly recommend giving this place a try.