McDonald's - Ruston
McDonald's
Description
Located near Louisiana Tech, this McDonald’s offers a mixed bag of experiences. While some praise its friendly staff, accurate orders, and excellent mocha frappés, others report inconsistent service, unexpected closures, and occasional unhelpfulness. The restaurant is generally clean, though some patrons note sticky tables. The app provides great deals and convenience, enhancing customer satisfaction when the service meets expectations. Overall, this location shows potential with attentive moments but is held back by inconsistency and occasional staff issues, making it a spot worth trying during peak efficiency but with tempered expectations.
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I encountered several problems with mobile orders not going through due to the system being down.
They constantly say the frappé machine is broken, even when it isn't. When I bring it up, they just ignore my concerns and ask what size frappé I want. Honestly, what the heck?
Worst mcdonalds I have ever been to. I ordered through the app just to arrive and get yelled at in the parking lot by three employees that they are closed!! Yeah I totally believe that! 24 hours is a joke. I pulled up to the window to be told once again they are closed and that my last 10 dollars won’t be refunded to me for another hour. Customers should not have to reap the consequences of the lying, lazy, and inconsiderate employees.
