Ponchatoulas - Ruston
Ponchatoulas
Description
The menu of Ponchatoulas from Ruston includes 165 courses. On average the courses or drinks on the menu cost approximately $9.4. You can view the categories on the menu below.
**Dining Experience at a Local Gem: An Overview**
Nestled in downtown Ruston, Louisiana, this restaurant promises a taste of Cajun-Creole comfort but has delivered mixed experiences. While some patrons rave about the warm atmosphere and friendly service, particularly praising dishes like gumbo and crawfish étouffée, others have encountered significant service issues. Complaints include miscommunication regarding reservations and unsatisfactory responses from staff. Despite the charming decor and certain standout dishes, inconsistencies in food quality, especially with seasonings, have led some to question if the experience is worth the visit. Overall, it’s a venue that may delight some diners while frustrating others.
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Feedback
The food was good, but the drinks needed a little doctoring. And the service could have been a little faster and prompt. Service: Dine in Meal type: Dinner Price per person: $50–100 Food: 5 Service: 2 Atmosphere: 3
Warning!: they dont deserve your money or time. Accused of going behind bar and cursing out employee by owner OVER PHONE WHILE EATING. 0 stars if I could. Had Reservation. Missed phone call. Called back after I grabbed phone to answer. Told them we are 10 minutes away. No problem. Got there and they gave away seats. People at bar that answered phone didn 't tell us so it will be 20 minute wait. I understand just miscommunication Still fine at this point. 45 minutes later I decide to go in. How much longer. We have 6 children and it 's been 80 minutes sine reservation. We have no problem leaving we come back tomorrow. She replies with a nasty attitude we can 't make people leave. At this point she got me upset. What 's your owners name so when they call me I 'll know. I believe he should know what 's going on. This behavior isnt right. Another waitress very nice I may add at that point directed us to be seated. She took our drinks and order. Came out with appetizers. Very lovely lady. At this point we are eating and my BIL gets phone call from owner. You need to leave. Cops will be called. Going behind bar is unacceptable and cursing there 's 6 children here. we did not curse. Manager that was rude did. If this is how they treat people the food wasn 't worth it. Don 't waste your time or money. My BIL spends a ton of money at this place. Eats pretty regularly. Family almost daily. he recommended it to us. Not any more. Definitely deserve apology. I thought he was calling us while eating at his restaurant to apologize.nope!
Meal type: Dinner Price per person: $10–20 Food: 4 Service: 4 Atmosphere: 4 Recommended dishes: Fried Pickles, Crawfish Étouffée
The food is great and the staff is amazing. I stop here whenever I visit the area. Meal type: Dinner Price per person: $10–20 Food: 5 Service: 5 Atmosphere: 5 Recommended dishes: Poboy
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