Costa - Rushcliffe

Despite me repeating twice which type of milk I wanted in my drink order, it was made incorrectly. A male staff member was very rude and remade my drink while m... read more Despite me repeating twice which type of milk I wanted in my drink order, it was made incorrectly. A male staff member was very rude and remade my drink while muttering under his breath that it was my fault for speaking quietly. He practically threw the drink across the counter. I will not be returning, as it is no surprise the place was empty.

I went to costa on Sunday after receiving a gift voucher so thought I would spend it here for my lunch- I will not be returning in any rush whilst the gentleman... read more I went to costa on Sunday after receiving a gift voucher so thought I would spend it here for my lunch- I will not be returning in any rush whilst the gentleman who served me was very friendly the lady making drinks was very stern and I would go as far as saying rude- I entered the shop waited in line- the gentleman infront of me stepped back so I could pay for my toasty and crisps- to be shouted at by the barista regarding 2 meter distances and demanded I looked on the floor at the signs- Had I been asked politely and spoken to like an adult rather than how you would tell a dog off I wouldn't of let it bother me- but the shock on everyone else faces in the store as well said it all- Costa you have some training to do- friendly customer service I think not!

I can't believe they are not wiping tables, or they do is clear rubbish. in the end we did ourselves, not coming again read more I can't believe they are not wiping tables, or they do is clear rubbish. in the end we did ourselves, not coming again

Handily located next to the Coop with convenient opening hours. Sells all the Costa Coffee favourites; an efficiently-run cafe with a nice local feel about it. read more Handily located next to the Coop with convenient opening hours. Sells all the Costa Coffee favourites; an efficiently-run cafe with a nice local feel about it.

We have visited this place a few times now but the last couple have left something to be desired. We last visited here a few months ago and we thought it looked... read more We have visited this place a few times now but the last couple have left something to be desired. We last visited here a few months ago and we thought it looked a bit grubby with several tables dirty and needing wiping and the floor needed a sweep even though it wasn’t very busy and mid week. We thought we would try it again today, this was on a busy Saturday morning around 11 o’clock. When we opened the door the scene that greeted us was utter chaos with tables and the floor littered with dirty crockery, bits of food and napkins strewn everywhere. Why on earth would we want to pay around £12 to have two coffees and cakes and sit in a place like that. This place seems woefully inadequate in both customer service and care. Shame on Costa and we took our business elsewhere, we won’t visit again.