Mcdonald's - Rosemount

The manager, Allison, lacks decorum. When we approached her, she curtly asked us what we wanted. On a previous visit, we arrived 15 minutes before closing time and she refused to serve us, even snatching the menu from my hand. Her disrespectful behavior and lack of customer service skills make her unfit for her position.

I ordered a big sweet tee with this load his hit or miss. this time I got sugar water, the tee was too sweet. it tastes as if they had given 10 bags sugar in my cup.

Be kind. Be patient. The minimal staff they have at least show up. Diane is an absolute gem and always keeps a positive attitude. Customer service is the worst job in the world post COVID. Be thankful for the ones that show up to deal with horrible humans!

Had no large vanilla cone even though drive thru employee said they did. The manager was horrible and unprofessional when I asked for a refund. This location is a huge waste of time and you are better off going to a different McDonald's.

Usually when you think of a McDonald 's you think fast and convenient which are the only reasons I 'll ever go to a McDonald 's but unfortunately these two traits are NOT present here. While food is consistent and good quality (for fast food) the efficiency isn 't there. I wouldn 't even bother with the drive through because it 's usually stand still. I once walked into a full on argument with some shouting going on in the back. I am not lost to the fact that people get stressed out at times but this simply isn 't professional.