Subway - Romulus
Subway
Description
This airport-area sandwich shop delivers mixed experiences: dependable quick service and perfectly made lunches at peak times, but inconsistent preparation and customer care mar some visits. Patrons praise friendly lunchtime teams and convenience for travelers near DTW, while others report locked doors before closing, soggy or thinly filled subs, wrong orders and occasional rude staff. Good for a fast bite, but expect variable quality and double-check orders.
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Feedback
The restaurant closes at 9 PM, but when I arrived at 8 PM, the door was locked. It's a shame because it's a good restaurant to have in town, especially with limited options available. I ended up going across the street to Jimmy John's instead.
I always love my experience at any subway I go to. This location in Romulus was no different. 5 Stars I recommend you stop here. It's not to far from DTW if nearby travelers need a quick bite to eat.
This has to be the worst Jimmy Johns, the girl behind the counter (with purple eyelashes) was a snot, she finally said to me I am not waiting on him and walked away. All because I went through the drive-through and she repeatedly said I can 't hear you and I was talking plenty loud. This is the 3rd time I got this snot and I called the corporate office, not sure if they will do anything about it. However, this girl should NEVER be in the customer service position. They should have her tucked away where she can not converse with the public. Worst place ever for service, not to mention, they get the orders wrong and you get the wrong sandwiches and didn 't know it till I got halfway home.
Excellent customer service! My sandwiches are always made perfectly. I'm a big fan of this Subway. The lunchtime staff truly deserve top pay for their hard work.
More information
QR-Code for the menu

